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Edna Gotay

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8357 reviews
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Jessica T.'s profile image
Jessica T. 
4 years ago

Edna is wonderful 

PATRICIA H.'s profile image
PATRICIA H. 
4 years ago

My refinance process was quick and very easy. What a great team! 

Jeremy W.'s profile image
Jeremy W. 
4 years ago

The loan process was fast and smooth. There were no issues throughout the process that weren't resolved quickly. If I had to change one thing about the process, it would be the title agent that was present during the signing of the document. She did not seem interested in answering questions. 

Stephen B.'s profile image
Stephen B. 
4 years ago

Great experience. Thanks 

NATHAN M.'s profile image
NATHAN M. 
4 years ago

You are and continue to be an unorganized company. Even in previous times one person says one thing and another says something completely different. I asked in the beginning what would my out of pocket costs be for closing probably $0 was the answer I received. The docs said something like $5000. Spoke with Edna she said it would be $974. And the day of signing I get a call saying it went up again. Had to get off the phone with her and call my wife to update the amount on the check. 

KARL B.'s profile image
KARL B. 
4 years ago

Easy 

KARLA B.'s profile image
KARLA B. 
4 years ago

Edna Godoy was truly a blessing. She assisted me throughout my refinance process. Edna was always available to answer my questions regardless of the time of day. She is a true professional and I would highly recommend her to my friends and family. 

Chimay C.'s profile image
Chimay C. 
4 years ago

N/a 

Perry A.'s profile image
Perry A. 
4 years ago

Edna was great at communicating with us 

Frequently asked questions about Edna Gotay

How is Edna Gotay rated?

Edna Gotay has a 4.8 star rating with 357 reviews. 

When is Edna Gotay open?

Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.