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Edna Gotay

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8357 reviews
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Devin W.'s profile image
Devin W. 
3 years ago

Better communication 

Christopher J.'s profile image
Christopher J. 
3 years ago

Great work 

Troy B.'s profile image
Troy B. 
3 years ago

Great rate and timely closing. 

Je'ree H.'s profile image
Je'ree H. 
3 years ago

My experience with Edna Gotay was fine. However, my experience with Jarett Delbene was awful! When we called to find out about loan refinance options we spoke to Jarett. That was the last time we heard from him until I emailed him asking for an update. I did not hear from him again until I complained about all the blunders with our closing documents. Our refinance took 4 months. Jarett did not follow up, send us an update or anything until we inquired. At closing, my name was misspelled and the loan amount had changed... read more

JAMES H.'s profile image
JAMES H. 
4 years ago

Edna was very helpful throughout the process, easy to get stuff done and she was on top of things! 

Cherie E.'s profile image
Cherie E. 
4 years ago

Excellent Service 

Marcus C.'s profile image
Marcus C. 
4 years ago

I had to go through the refi process twice which I feel was unnecessary. 

PATRICIA J.'s profile image
PATRICIA J. 
4 years ago

Anytime I had questions about the whole process, they were answered promptly. Any changes that were happening, I was told quickly. Even with the pandemic going on, the whole process was complete in a timely fashion.  

Mark T.'s profile image
Mark T. 
4 years ago

Good Job. 

Frequently asked questions about Edna Gotay

How is Edna Gotay rated?

Edna Gotay has a 4.8 star rating with 357 reviews. 

When is Edna Gotay open?

Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.