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2888 Loker Avenue East, Suite 320, Carlsbad, CA, 92010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Seems like Ed was ‘placed’ in our path to dig in deep and help us. He was there every step of the way. All our calls were returned very promptly and he just had that assurance in his voice that all would go well….and it surely did. Truthfully I had lost confidence w/ Mutual of Omaha due to prior experience w/ our 1st home loan (refinance). This experience was totally different. Having the right people in the right places within a company only makes it stronger. Ed was able to move our paperwork along and when there was a ... read more
Business response:
I'm extremely grateful for your kind words, Charles. It was my pleasure to assist you every step of the way and I'm glad I could instill confidence in you again about Mutual of Omaha Mortgage. I'm always here to help navigate any hurdles that come our way. It's customers like you that truly make my job worthwhile. I'm thrilled to have been able to establish this trusting relationship and look forward to assisting you in the future. Thank you for taking the time to share your experience. Best, Edward Buffum.
Verified by Mutual of Omaha Mortgage
Ed was a pleasure to work with: professional, available, informative and on point. Processing of paperwork was seamless, and nearly effortless.
Business response:
Thank you so much for your kind words, Olivia. I'm thrilled to hear that you had a positive experience with the paperwork processing and found our interactions enjoyable and beneficial. It's my goal to provide the highest level of service and keep my clients well-informed every step of the way. Your feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. Thanks again for your time!
Verified by Mutual of Omaha Mortgage
Every time it seemed like there was a glitch, Ed moved in and smoothed the process. SUPER!!
Business response:
I appreciate your kind words and five-star rating, Paul. It's my job to ensure the process goes as smoothly as possible, so I'm glad to hear that you acknowledged my effort. Your positive review inspires me to continue providing excellent service. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to share your experience. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
The feeling of being comfortable and being treated respectfully.. Everything went smoothly!
Business response:
I'm thrilled to hear you had such a positive experience, Terry. It was my pleasure to assist you and to ensure the process went smoothly. Your comfort and respect are of utmost importance to us here at Mutual of Omaha Mortgage. I'm glad to hear I was successful in providing that for you. Thank you for the 5-star review, it truly means a lot! Please don't hesitate to reach out should you need anything in the future.
Verified by Mutual of Omaha Mortgage
Ed was always there when we needed him, he is like family now. Thank you again for all your help.
Business response:
I'm truly humbled by your kind words, Lee. It's great to know that my services positively impacted your experience with Mutual of Omaha Mortgage. Your satisfaction is my top priority, and I'm thrilled to have met your expectations. I'm always here to assist you with your mortgage needs. Thank you for this wonderful review and for rating my services with 5 stars. Looking forward to maintaining our professional relationship just like family.
Verified by Mutual of Omaha Mortgage
Low stress, straight forward process
Business response:
I'm sincerely grateful for your kind review, Michael. At Mutual of Omaha Mortgage, it's our aim to make the process as stress-free and transparent as possible. Your 5-star rating is a validation of our commitment and I'm elated to hear that you had a positive experience. If you have any future queries or need assistance with anything else, don't hesitate to reach out. Thanks again for your trust in us.
Verified by Mutual of Omaha Mortgage
Ed has been my go to lender close to 20 years..he has handled tons of transactions from my home, parents, son and very dear family friends. He is the consummate professional and extremely customer centric. I always recommend him.
Verified by Mutual of Omaha Mortgage
Patience!!!!
Verified by Mutual of Omaha Mortgage
1. Response time was amazing 2. Understanding our goal 3. Personable 4. Helped us with a great rate
Business response:
I'm thrilled to hear that you had such a positive experience with Mutual of Omaha Mortgage and I'm particularly grateful for the 5-star rating. Your feedback about the quick response time, understanding your goal, and providing a personable service means a lot to me. I'm pleased to know that I was able to assist in getting you a great rate. Thank you, Wendy, for trusting me with your mortgage needs and for taking the time to share your experience.
Edward Buffum of Mutual of Omaha Mortgage has a 4.8 star rating with 400 reviews.
Edward Buffum of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.