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2888 Loker Avenue East, Suite 320, Carlsbad, CA, 92010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Ed was always available to answer all my questions as a first time homebuyer and helped walk me through the whole process.
Business response:
I'm really pleased to hear about your positive experience, Nathan. As a first-time homebuyer, it's essential to have all your questions answered and I'm glad I could assist with this. Your review helps us maintain the quality of our service at Mutual of Omaha Mortgage. I appreciate the high rating of 4.83 out of 5 stars. I hope to assist you again in your future mortgage needs. Thank you for your feedback.
Verified by Mutual of Omaha Mortgage
My definition of greatness is,"Greatness is an ordinary person that has an extraordinary attitude."Ed and Erica, both, answered every question,and did everything I asked.They went far beyond that, by being proactive and anticipated my questions in advance.I felt very confident in them.They are true professionals.Thanks again to them and to the entire Mutual Of Omaha staff.
Business response:
Thank you, Samuel, for your generous feedback. Your words truly reflect what we strive for at Mutual of Omaha Mortgage. We appreciate your acknowledgment of the work that Ed, Erica, and the rest of the team put in. Our aim is always to anticipate your needs and questions, and we're glad you felt confident in our service. Your satisfaction is our top priority. Thank you again for choosing us and for your wonderful review.
Verified by Mutual of Omaha Mortgage
Ed made this transaction very smooth: he answered all questions and explained the process very well. He delivered everything he promised in a timely matter.
Business response:
I'm thrilled to hear that you had such a positive experience, Meta. It was my pleasure to guide you through the process and answer all your questions. Ensuring a smooth transaction was my top priority and I'm glad I was able to deliver everything as promised, in a timely manner. Thank you for your 5-star rating. Your feedback is greatly appreciated. Should you need any assistance in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
My definition of greatness is,"Greatness is an ordinary person that has an extraordinary attitude."Ed and Erica, both, answered every question,and did everything I asked.They went far beyond that, by being proactive and anticipated my questions in advance.I felt very confident in them.They are true professionals.Thanks again to them and to the entire Mutual Of Omaha staff.
Business response:
Thank you, Samuel, for your generous feedback. Your words truly reflect what we strive for at Mutual of Omaha Mortgage. We appreciate your acknowledgment of the work that Ed, Erica, and the rest of the team put in. Our aim is always to anticipate your needs and questions, and we're glad you felt confident in our service. Your satisfaction is our top priority. Thank you again for choosing us and for your wonderful review.
Verified by Mutual of Omaha Mortgage
Ed is knowledgeable, responsive, and above all an advocate. Really "went to bat" for us. Thanks Ed!
Business response:
I'm delighted to hear that you found my service helpful, Justin. Your satisfaction is always my top priority, so I'm glad I could assist you in this process. Thanks for taking the time to share your positive experience. I look forward to working with you again in the future at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ed is knowledgeable, responsive, and above all an advocate. Really "went to bat" for us. Thanks Ed!
Business response:
I'm delighted to hear that you found my service helpful, Justin. Your satisfaction is always my top priority, so I'm glad I could assist you in this process. Thanks for taking the time to share your positive experience. I look forward to working with you again in the future at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
We had a particularly difficult selling process with some issues with our buyers lender. Ed was able to give us some insight on the issues that were occurring. The ease of our loan process compared to our buyers lender was night and day. All of our documents were sent in a timely manner. Even at closing, one of the insurance documents needed to be updated with the insurance carriers name. A phone call to Ed and in less than 10 minutes the corrected document was sent to the closing attorney.
Business response:
Marke, I appreciate your kind words and the time you took to share your experience with Mutual of Omaha Mortgage. I'm glad I was able to assist with your selling process. It's part of my job to ensure our clients are fully informed and satisfied, so it's great to hear that you noticed the difference in our lending process compared to others. I'm here for you anytime you need assistance or have any questions. Thank you for your trust and for this wonderful review. Looking forward to serving you in the future. ~Edward Buffum
Verified by Mutual of Omaha Mortgage
Mr Buffum was informative. VERY patient, and always got back to me. Made ( what was for me ) a very challenging process doable. A good man !
Business response:
Dennis thank you so much for your great assistance and teamwork. I'm pleased you came back to Mutual and we could deliver a great experience for you again. I will always keep in touch!
Verified by Mutual of Omaha Mortgage
The cutomer comes 1st and Edward Buffum made that happen!
Business response:
Thank you for that Victoria. Appreciate you patience with the unexpected survey. I will be sure to keep in touch with you guys.
Edward Buffum of Mutual of Omaha Mortgage has a 4.8 star rating with 402 reviews.
Edward Buffum of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.