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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good juice **** service. Stuffed up the delivery on my international order. Wanted me to pay a further $45, on my original $122 order to get it resent. Told them I wasn't paying for their wrong doing and wanted a refund. Got refunded my 3/4 of my order, minus the $45 Initial shipping fee. Have used them in the past and had no issues. How times change.
First off I would like to say eightvapes is a legit company, I've bought juice from them for probably the past 3 years but boy has it went down hill shipping prices have SKY rocketed and you now have to pay a "adult signature fee" too. Your paying about 20 to 25 dollars extra because of these it's ridiculous in my opinion find a different website or go to a vape store it's a ripoff now.
Business response:
We are sorry to hear that you feel our shipping prices are to high. We now have to require the signature federally which has lead to higher cost of shipping. If this ever changes we'll gladly remove that mandatory charge.
I have been a customer for a while. I had an issue with a previous order but the problem was rectified so I figured I would order again. I spent almost 52.00 for 3 boxes of coils with shipping. I received the coils but they were not what I ordered.I sent in a ticket and pictures as asked. I went back and forth with the so-called customer service department explaining clearly that what I received was not what I ordered. Their response was that the manufacturer changed the packaging but they were the same. Ok, but the coils in... read more
Scam website and read the reviews. It said the delivery attempt was made and it was not. I was home at the time as well! Also it just a website to just scam many others as they would you if even consider it. DO NOT BUY FROM HERE!
If I could give them no stars I would! This is a total scam. There is no customer service number. I order over 100 dollars in products, it took over a month to receive them and when I did they were defective. I placed a ticket with photos and videos as requested the day I received them and was told they could not replace the items. Do not order from this company!!!!
Terrible. I ordered and received a pack of 3 coils and all 3 didn't work. This has happened to me before. When I wrote them their response was "Per our TOS all sales are final." That's nothing but a scam. I disputed the charge with my credit card company and won. Finally don't believe their prices alone. My order was for the small pack of coils and one 120 ml bottle of juice and not only did they charge me $15.95 for shipping but they tried to sneak in a $2.99 charge for tracking of the shipment. This can be turned off in th... read more
Order#EV1447063 date ordered 4/9 $47.45 and Order#EV1447668 cost: $27.95 date ordered 4/10 I paid for protection on both orders which was an extra charge and the included $15.99 shipping charge. Im filing this as they refuse to contact to me back. I have asked for a refund on my orders and they will not answer me. All that im asking for is to give me my money back. Somehow they reordered my order Order#EV1447063. I did not ask for this to be re ordered! I simply stated I wanted my money in return and to go elsewhere. Now sin... read more
Business response:
Hello Collin, Thank you for reaching out to us. We apologize for all of your inconveniences with the shipping and receiving of your order. I have checked both orders and see that EV1447668 was Delivered on 4/28/21, with tracking at the following link; ******************************************** . We also see that EV1447063 used the Route replacement option which triggers the reshipment. Route shipping insurance is a third party provider, and only reorders upon the customer's use of the reorder feature in their app. The repl... read more
I made an order in April, was supposed to get it within 7 days, never received it, I've emailed them several times with no response, when they finally responded, they said they will reship my order and yet again no order. Several emails and they finally responded and said I should receive it on May 16th, still no order. I've emailed them several times and no luck, and the so called tracking is a joke. They claim they have a no refund policy, but I am not about to lose, 83.00, if I didn't receive my order then I should be abl... read more
An absolute scam! Do not order from this website. They took my money and never mailed my order. I will never EVER use EightVape. They all should be criminally charged
EightVape has a 2.1 star rating with 477 reviews.
EightVape is closed now. It will open on Monday at 9:00 a.m.