Eldorado Resort Casino

3.9

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.924,308 reviews

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Jessica

4 years ago

Good

Kaztoz

4 years ago

Exceptional

Steven

4 years ago

Good We felt for just one night that the price was a bit high. We liked the location of our room and the view.

Kevin

4 years ago

Exceptional

Cathy

4 years ago

Parking nightmare Parking garage is used, for free, by anyone and everyone. Several times, in our three night stay, we could not find a non-reserved parking spot in the garage. Simple maintenance request went unanswered. Lobby music is extremely loud at 7 am. There is no property map anywhere. We were given a list of restaurants and shops on the property, but no way to find them. Consequently, we did not patronize any of them. Beds were comfortable. Room was very clean. Staff was pleasant.

Business response:

Thank you, Cathy. Your important comments have been shared with our Hotel and Casino management teams for their input and attention. We truly appreciate you letting us know of your impressions during your visit. We value your patronage and hope you'll allow us the opportunity to welcome you again to restore your faith in our property and staff.

Juan

4 years ago

Very Good Cleanliness staff were friendly

Dominic

4 years ago

Exceptional

Aaron

4 years ago

Good

Audrey

4 years ago

Good The jacuzzi tub in the room took over an hour to fill up. The faucet practically dripped. The jet covers fell off while running the jets. The room was clean upon first inspection but when looking there was stuff all over the TV and the carpet was filthy. It was a nice quick little get away. The room was nicely sized, and had quite a few amenities.