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Electric Cart Company
- Golf Cart Dealers
- Santa Rosa Beach, FL
About this business
Location details
5426 Hwy 98 W, Santa Rosa Beach, FL, 32459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Although my brake issue was created by me. I thought since I bought a $15k cart from you. You could have done more to help me with my brake problem, instead you charged me an excessive price. I took it to another dealer and they were $200 cheaper. Guess where I will buy my next cart and guess where I will tell my Santa Rosa neighbors to go.
DO NOT under any circumstances purchase a cart from Electric Cart Company. we purchased a cart from them in November 2019. we purchased a Sirius Golf Cart, 6 seater, loaded with reverse camera, etc. it cost roughly $21k. Our cart has been in their service department, at least, 5 timrs in a year and a half. They constantly say they fixed the problem but sometimes, within a few days of them returning it, the problem comes back. Sometimes it takes a few weeks. In December 2020, they brought our cart into their service departm... read more
I initially sent the GEM cart in for a set of rear seats and to have the brakes checked out as they make a loud braking noise that occurs every time you stop. I was advised once the cart was being returned to us by the delivery driver that the additional seating wasn’t available even though we waited 6 weeks for the installation and it could take another 4 weeks before the seats would possibly be available. On that note I did request and received a refund 2 weeks later after multiple requests to service. One the note of ... read more
Business response:
Steven, from our service staff we do apologize for bringing your cart in for a seat kit without the kit in stock. Sandi with service will reach out to you on Monday to schedule a date to pick up your cart and address the brake issue again and warranty the brakes.
Showed up when they said they would, did the work requested and returned my cart on time. Kept me updated throughout. Doesn’t get better than that.
Business response:
Michael, Thank you for the 5 Star review. We strive to be the best in our industry and your review shows us we are doing it! Enjoy The Ride!
Left msg, never got called back 10 days, cart couldn’t be picked up for 4days. Cart repaired but I got a bill on email without a courtesy call saying the cart was ready. I had to call to find out. Your billing process is very efficient. That’s about it.
GOLF CART REPAIRS BEWARE!!! DO NOT GO HERE!!!! I WAS ALMOST ROBBED OF $2500!!!!! I went with my gut feeling and it was right!!! In March 2019 I had my golf cart taken to this shop for a repair. After holding it for 2 weeks they called and said it was the rear end assembly that needs to be completely replaced and it was going to cost $2500. The golf cart is just a few years old and hardly used plus it cost us $6000 new. Not wanting to pay $2500 for a repair I was going to sell it. I had it transferred to another golf c... read more
Frequently asked questions about Electric Cart Company
How is Electric Cart Company rated?
Electric Cart Company has a 4.7 star rating with 1,104 reviews.
When is Electric Cart Company open?
Electric Cart Company is closed now. It will open tomorrow at 9:00 a.m.