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Electric Cart Company
- Golf Cart Dealers
- Santa Rosa Beach, FL
About this business
Location details
5426 Hwy 98 W, Santa Rosa Beach, FL, 32459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They don’t honor their warranty. I bought a used golf cart with a 90 day warranty. After the shop done parts replacements my cart is still not working properly. The speed gauge and the odometer is not working which was broken when they were working on other items. The owner refused to repair my golf cart or give me a refund.
extremely overpriced took months to do the work and some items were still not fixed after 2 ND trip to pick up my machine.
Difficult to deal with lots of stress
Business response:
Thank you for providing your feedback and letting us know about this issue, Patsy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (850) 622-2000 and we'd be happy to help you out. Cheers, Electric Cart Company
RecommendedGot work done bout had to call many times to check on service parts
DO NOT under any circumstances purchase a cart from Electric Cart Company. we purchased a cart from them in November 2019. we purchased a Sirius Golf Cart, 6 seater, loaded with reverse camera, etc. it cost roughly $21k. Our cart has been in their service department, at least, 5 timrs in a year and a half. They constantly say they fixed the problem but sometimes, within a few days of them returning it, the problem comes back. Sometimes it takes a few weeks. In December 2020, they brought our cart into their service departm... read more
RecommendedI brought the cart in because he wasn’t going very fast. I asked service dept to find out why. They said I had 1 bad battery and the others were not great. I had them replace batteries but was never told that Yamaha told service that it would not go any faster than what is was doing. (12-14 mph). Wished I had been told before I said to replace the batteries.
RecommendedGreat service department - responsive and if possible repairs done in my driveway !!
Business response:
Thank you so much for your kind words, Steven. We really appreciate you taking the time out to share your experience with us. Cheers, Electric Cart Company
RecommendedThe Salesperson Eric Hepple was great to deal with.
RecommendedVery knowledgeable and did a great job for the service of our golf court
Business response:
Thank you so much for your kind words, Larry Ray. We really appreciate you taking the time out to share your experience with us. Cheers, Electric Cart Company
Frequently asked questions about Electric Cart Company
How is Electric Cart Company rated?
Electric Cart Company has a 4.7 star rating with 1,001 reviews.
When is Electric Cart Company open?
Electric Cart Company is closed now. It will open at 9:00 a.m.