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Elison Senior Living of Pinecrest
- Retirement Homes
- Largo, FL
About this business
Location details
1150 8th Ave SW, Largo, FL, 33770, United States
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My mom and I toured half a dozen places. Although my mom did not choose Pinecrest Place we were both very pleased with the community. Beautifully remodeled. Very friendly staff. One extra that wasn't a typical standard was the service of driving my mom to my house and picking her up at my house. What a great added benefit. While this was our second choice, it definitely isn't second rate by any means.
One of the first places I visited. I met a resident there who absolutely loved the place. It looked very elegant, however their smallest unit was beyond our price range, so I didn't tour the apts.
Food is inconsistent, tableware is not clean. Staff was not timely in responsiveness to issues. Medicines not dispensed properly. And the aides are not well trained. My mom fell twice while directly under their care, unacceptable in my opinion. Cannot recommend for assisted living at all. My parents just moved to Palms of Largo, 100% better so far.
Business response:
Hello! We appreciate you taking the time to leave a review of Elison Senior Living Community of Pinecrest. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from friends and families of residents. In order to understand more about your feedback, we invite you to connect one-on-one with our Regional Director of Operations, Melissa Sloper, at 817.228.8354. We look forward... read more
I expected the facility would be safe during wind & rain storms. They told me that it is “hurricane safe”. IT IS NOT. Rain comes in my windows, soaking the carpets & damaging my wood furniture. The plaster around the windows was soaked & fell to the floor. When you tour this facility look at the air ducts in the hallways. Black mold is evident in both the north & south towers. Initially I thought this would be a good fit for me. The marketing ppl are very friendly. Although, what was promised wasn’t upheld. Now that I’ve joi... read more
Business response:
Hi there Bethe! We appreciate you taking the time to leave a review of Elison Senior Living of Pinecrest. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident experience very seriously and are so sorry to hear about this. For us to learn and grow, we always welcome feedback from current residents. In order to understand more about your feedback and best be able to help, we would like to invite you to connect one-on-one with our Regional Director of Operations,... read more
My mother has been here for 7 years and each year benefits decline as does the condition of the property and quality of living. The place is constantly under construction and the noise is deafening. I tried to visit my mother from out of town and woke up at 8am to hammering for hours. Then there was contruction outside of the building as well! This has been going on for years. When you approach management they give you lip service and nothing changes. Today was the last straw. I spoke with [name removed]who has made it clear... read more
My mother was presented with many papers to sign as the rental agreement, including an "incentive summary". She felt she did not have adequate time and explanation of what she signed. Less than two weeks later, my mother is no longer able to move in. Elison is not willing to refund her deposits.
The facility is clean and rooms are nice, but management is passive/aggressive. When I raised concerns about staffing behaviors or medication errors, I was treated disrespectfully and concerns were minimalized. Staff are discouraged from befriending residents and food is low quality. Most staff are very caring, but the hire warm bodies.
I would suggest you be careful. You hear things on the way in and they ended up not being true. They have lost some of my loved one's belongings and others were missing from their room. The communication with the caregivers was ok and the communication with the management team leaves something to be desired.
Tough moving in...suggest a walk through and still you will have issues. Get as much as you can up front. Book out your 25 hours of move in help for the $2,600 one time lose it moving in fee. Otherwise the people may not be available. The departments seems to offer more to some people than others wonder if she is getting what she is supposed to. They told us to buy our own hand held shower head and they purchased one for someone else before the install. Read the move in packet and get it ahead of time. Do Not Use Price Rite ... read more
Frequently asked questions about Elison Senior Living of Pinecrest
How is Elison Senior Living of Pinecrest rated?
Elison Senior Living of Pinecrest has a 4.3 star rating with 292 reviews.
When is Elison Senior Living of Pinecrest open?
Elison Senior Living of Pinecrest is open now. It is open 24/7.