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Emergency Animal Hospital of Collin County
- Emergency Pet Hospital
- Plano, TX
About this business
24/7 EMERGENCY VETERINARY CLINIC IN COLLIN COUNTY Emergency Animal Hospital of Collin County is an emergency animal hospital located in Plano, TX. The Doctors and staff at Emergency Animal Hospital of Collin County have years of experience treating serious conditions and offering emergency care. We are open nights, weekends, and holidays when your family veterinarian may be closed.
Location details
10225 Custer Road, Plano, TX, 75025, United States
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RecommendedI took my pups in at midnight when one was throwing up after eating Advil. I was so scared to leave them but they let me see them before our good yes. Anytime I called they let me know how they were doing and were really specific which made me feel a lot more comfortable. Plus the doctor came and spoke to me about everything they would be doing and the specifics plus offered some other options because it was going to be expensive. I went with the full treatment because I didn’t want to risk skimping and the pups get hurt. I ... read more
Business response:
Courtney, we were happy to help! It can be scary when our sweet pups eat things they shouldn't! Thank you for your recommendation and for sharing your experience! We wish your pups and you well!
What a special, caring Animal Hospital. Every member of the staff is exceptionally knowledgeable and caring. They keep you updated along the way. We give them the highest rating possible, and thank them abundantly for all the care they gave our sweet Buddy. 💕💕💕💕
Business response:
Lynette, thank you so very much for sweet and kind words! Our staff loves what they do! Buddy was a very sweet boy while here! We hope he continuing to well and loving being at home! Let us know if we can do anything else for either of you!
It was difficult with COVID and not being able to go inside, but the communication was great and they even followed up twice after we were home. The staff genuinely cares for these animals and it shows.
Business response:
Julie, thank you for the recommendation! We definietly understand how COVID-19 has made things difficult with all the new protocols so we try extra hard to make the experience as comfortable as possible for our patients and clients. We are so happy to hear that you pleased with visit. We hope your fur-baby is doing well!
My visit was good , Staff Was Good And attending to my dog very quickly but some people need to work on their communication skills , after I handed over my dog , one employee came back out to my car and said “ btw if Sammy goes into cardiac Arrest do you want us to save him ?....... Me: obviously why? Him: I mean not that he’s not fine right now but just Incase he does , < he should’ve started with he’s okay but if something happens
Business response:
Carlos, thank you for your feedback. We greatly appreciate it and are always striving to improve and continue to provide excellent care for our patients and clients. We hope your dog is doing well! If you are willing, we would love to speak with you further on your experience here. Please call us at 214-547-9900 and ask to speak with our chief medical officer.
Very caring staff. They had to keep my dog overnight for fluids and medicine drip and once he was deemed healthy they discharged him to me early and saved me $500. Emergency vets are always expensive but I don’t feel that this business adds any unnecessary charges if they don’t think it’s in the animals best interest. Wonderful vets, if I ever need another animal hospital I will be back.
Business response:
Hillary, thank you for your kind words and recommendation! We are very happy to have helped your fur-baby and that he was able to go home quickly! We wish you both best!
Friendly and understanding staff. Thank you for being open and taking care of our pet.
Business response:
Rossana, it was our pleasure to help your pet! Thank you for your sweet words and IF you need us again we are continuing to remain open 24/7/365!
I have a 1 yr Female Rhodesian Ridgeback . Who was bitten by a copperhead today. I called The emergency animal hospital of Collin county and spoke to Michelle. She was so nice and helpful. told us to come right in and they would see my dog Luna . With the COVID-19 going on I was worried we wouldn’t be seen or the clinic would be close. Luckily they are open! And taking all precautionary steps to ensure customers they are being safe for both themselves and us and still taking good care of our pets.
Business response:
Claudia, we are very happy to have helped your sweet girl and you! Thank you for your kind words! We are making every effort on our part to continue to help make emergency situations as comfortable and calm as possible for both our patients and clients! Thank you for being understanding with our COVID-19 protocols! We appreciate everyone's cooperation! Best wishes to you and your sweet girl!
Prompt, thorough, friendly. Our Pitt Bull puppy is alive and well. He was treated and released to us with instructions and the stuff we needed for home care. He bounced back in a great and adorable way.
Business response:
Allen, we are very happy to hear that your puppy is doing better than ever! Thank you for trusting us to care for him and for the recommendation! We wish you both all the best!
I want to extend a very big “thank you” to the staff for taking care of my 16 yr-old, senior dog Rocco tonight. Specifically, I want to put the spotlight on Lorie, the vet tech who helped me tremendously. She spent a long time listening and explaining things, and never once made me feel that I was being rushed. All that and these folks have to also deal with COVID-19 making their jobs even harder. Many, many thanks.
Business response:
Danielle, we are so glad to hear that we were able to help you and Rocco! I know Lorie will greatly appreciate your kind words! We appreciate your cooperation last night with our new check-in procedures. As we all cope with COVID-19, we at EAHCC are doing everything we can to continue to provide the best possible care for our four-legged patients while providing the safest environment we can for you, our client, and our staff! Best wishes to you and Rocco!
Frequently asked questions about Emergency Animal Hospital of Collin County
How is Emergency Animal Hospital of Collin County rated?
Emergency Animal Hospital of Collin County has a 4.9 star rating with 1,860 reviews.
When is Emergency Animal Hospital of Collin County open?
Emergency Animal Hospital of Collin County is open now. It is open 24/7.