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Emergency Animal Hospital of Collin County
- Emergency Pet Hospital
- Plano, TX
About this business
Location details
10225 Custer Road, Plano, TX, 75025, United States
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RecommendedTook one of our pups here on Friday night and they were very busy but everyone was extremely sweet and quick and took great care of him! This morning, two days later, we got a call from the vet checking in on how his recovery was going! We loved that! Definitely recommend ❤️
Business response:
Thank you for your kind words, Kacie! Please give extra love to your pet from us. We are very happy to have helped your sweet pup! Please don't hesitate to reach out should you need anything else!
RecommendedThis is an amazing team of caring professionals doing incredible work. They went above and beyond to make a tremendous difference for my mom and her dog. Our entire family is so grateful for their skill, care, generosity, and professionalism. Highly recommend this special place.
Business response:
Scott, we are very happy to have helped both your mom and her dog! Thank you for your sweet words and for sharing your experience! Our very best wishes to you, your mom, and her dog!!
RecommendedExceptional care. Front desk, technician and Vet all went above and above. I can’t praise the entire staff enough 💪🏼
Business response:
Janet, thank you so much for your very kind words and recommendation! We truly appreciate it! IF you should ever need us again we are here 24/7/365!
RecommendedI took my pups in at midnight when one was throwing up after eating Advil. I was so scared to leave them but they let me see them before our good yes. Anytime I called they let me know how they were doing and were really specific which made me feel a lot more comfortable. Plus the doctor came and spoke to me about everything they would be doing and the specifics plus offered some other options because it was going to be expensive. I went with the full treatment because I didn’t want to risk skimping and the pups get hurt. I ... read more
Business response:
Courtney, we were happy to help! It can be scary when our sweet pups eat things they shouldn't! Thank you for your recommendation and for sharing your experience! We wish your pups and you well!
RecommendedWhat a special, caring Animal Hospital. Every member of the staff is exceptionally knowledgeable and caring. They keep you updated along the way. We give them the highest rating possible, and thank them abundantly for all the care they gave our sweet Buddy. 💕💕💕💕
Business response:
Lynette, thank you so very much for sweet and kind words! Our staff loves what they do! Buddy was a very sweet boy while here! We hope he continuing to well and loving being at home! Let us know if we can do anything else for either of you!
RecommendedIt was difficult with COVID and not being able to go inside, but the communication was great and they even followed up twice after we were home. The staff genuinely cares for these animals and it shows.
Business response:
Julie, thank you for the recommendation! We definietly understand how COVID-19 has made things difficult with all the new protocols so we try extra hard to make the experience as comfortable as possible for our patients and clients. We are so happy to hear that you pleased with visit. We hope your fur-baby is doing well!
RecommendedMy visit was good , Staff Was Good And attending to my dog very quickly but some people need to work on their communication skills , after I handed over my dog , one employee came back out to my car and said “ btw if Sammy goes into cardiac Arrest do you want us to save him ?....... Me: obviously why? Him: I mean not that he’s not fine right now but just Incase he does , < he should’ve started with he’s okay but if something happens
Business response:
Carlos, thank you for your feedback. We greatly appreciate it and are always striving to improve and continue to provide excellent care for our patients and clients. We hope your dog is doing well! If you are willing, we would love to speak with you further on your experience here. Please call us at 214-547-9900 and ask to speak with our chief medical officer.
RecommendedVery caring staff. They had to keep my dog overnight for fluids and medicine drip and once he was deemed healthy they discharged him to me early and saved me $500. Emergency vets are always expensive but I don’t feel that this business adds any unnecessary charges if they don’t think it’s in the animals best interest. Wonderful vets, if I ever need another animal hospital I will be back.
Business response:
Hillary, thank you for your kind words and recommendation! We are very happy to have helped your fur-baby and that he was able to go home quickly! We wish you both best!
RecommendedFriendly and understanding staff. Thank you for being open and taking care of our pet.
Business response:
Rossana, it was our pleasure to help your pet! Thank you for your sweet words and IF you need us again we are continuing to remain open 24/7/365!
Frequently asked questions about Emergency Animal Hospital of Collin County
How is Emergency Animal Hospital of Collin County rated?
Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,809 reviews.
When is Emergency Animal Hospital of Collin County open?
Emergency Animal Hospital of Collin County is open now. It is open 24/7.