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Endurance Warranty Services

4.9

About this business

Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor. 

Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.915,583 reviews
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Arpana G's profile image
Arpana G 
5 years ago

Endurance is a great company for extended auto warranty. I have had Endurance since December 2017 and been very happy. I am exceptionally been pleased by their Customer Service Manager - James **** ***. I have been dealing with James for last few months and he always goes above and beyond to find a solution. I have been going through health issues and James always made sure that my coverage was active and good even when I had problems making payments for some time. My mind is always at ease when I know my vehicle is protecte... read more

Steve R's profile image
Steve R 
5 years ago

Alvin Helped me out alot , great customer service rep. 

Dee's profile image
5 years ago

Christopher *****l was an excellent gentlemen. He took is time and effort to accommodate my call concerning the need for my vehicle. Very soft and polite on the phone. We as customers need more people like him. 

Stephen R's profile image
Stephen R 
5 years ago

After waiting 18 minutes for someone to answer, I was greeted by Steve ******. I’ve got to say he was very professional and outgoing. He assisted me with my claim and my next steps. He made me feel at ease with the process and I’m very glad I was able to speak to a high energy, professional, and outgoing person. Great job! 

Marquita F.'s profile image
Marquita F. 
5 years ago

I am blown away by the phenomenal customer service that I received by your agent Mr. Christopher *******When I tell you that he went ABOVE and BEYOND to assist me and make sure that every needs was fulfilled and every question addressed and answered, he did just THAT!!!! Mr. ******set the expectations at the beginning of the call and did exactly what he said he would do. My issue took over an hour to resolve but he was extremely attentive and patient with my issue and made sure that I received the best rate possible. He was ... read more

Donna Campbell's profile image
Donna Campbell 
5 years ago

I called this morning and spoke with Ketrell about my policy I explained to him that the amount was to high for my budget because I’m on social security he took the time and the effort to find the best budget for me. I’m so appreciated to Endurance and to Ketrell he was a true gentleman on the phone. Thank you Donna ******** 

David S.A Ratliff jr's profile image
David S.A Ratliff jr 
5 years ago

I will like to Thank your associate Max for going over and beyond to assist me in my car rental needs, my vehicle was going to take a few extra days of service and my rental was due to be returned he was able to get me an extension which allowed for a smooth transition.. Again Thanks you!! David *** ******* ** 

Alex's profile image
Alex 
5 years ago

I unfortunately needed to cancel my policy. When I called I spoke to a very polite and professional rep by the name of Steve *******He was not pushy at all and very understanding. I highly recommend Endurance as their rates are very reasonable and their customer service is exceptional! Thanks again for your help Steve! 

SM's profile image
5 years ago

Christopher was very helpful, proficient and professional. He quickly recognized the issue and rectified it immediately. I appreciate the time and effort he took to make sure I was satisfied. 

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4.9 star rating with 15,583 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is closed now. It will open at 8:00 a.m.