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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I purchased a used Hummer H3 and was directed by the dealership to an auto warranty company they vouched for. After doing some research on this company I found they were rated very poorly and had many, many consumer complaints. After additional research I found Endurance Warranty Services who was extremely highly rated and had very few consumer complaints. Keep in mind someone will always complain about something. I reached out on-line to Endurance, who surprisingly responded with a quick quote and sample contract. I followe... read more
Chris was very helpful and corrected an issue I had with no problem and with assurance. I had an issue with a previous rep Kiara and was ready to cancel, but Chris saved me as a customer. I will continue business with them especially when you have excellent customer service reps like Chris.
Hello, I would like to thank Eddie ***** customer service mgr for assisting me with my warranty coverage. He was able to assist me with getting my claim reopened and my car is doing great . His customer service was excellent!
Really enjoyed the conversation very good information kept me in the plan that was good for my budget and serve the needs that I needed as far as protecting my vehicle so I really enjoy the way he talked and kept the information going and kind of made me understand how the policy work in and out you know really was a lot of transparency and that's appreciated he talked to me like I was a human not just a number
I called today and talked with Daniel and he was very helpful in helping me thank you again I give you 5 stars for very good!
I signed up for a plan but ended up needing to cancel after realizing my own dealership had a plan. They were very understanding and "low pressure". During the entire process they were patient, informative and listened.
I have spoken with Eddy ****** manager and another agent. I was was helped on everything that I needed. I couldn’t be more pleased with my contact.
Contacting Endurance about a dispute on a item that I believed should have been covered. After speaking with several person at the company, I got in touch with Eddie ***** , a customer service manager. He explained to me what the problem in covering the item was, however he went over and above to keep me as a customer. I appreciate the hard work and him going to " bat" for me. .
Art, Melissa, and Valerie couldn't have handle my issue with better class than they did. I was skeptical of how my issue would come to a resolution. I will buy a service contract with Endurance based on how this issue was resolved, and will recommend by work of mouth of anyone looking for a service contract or buying a car that should carry a service contract. Thanks again. I was completely wowed by the service I received
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 32,089 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open on Monday at 8:00 a.m.