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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Gave a great understanding of the warranty..Really appreciate the breakdown Thanks!!!
Management attention required outstanding exemplary service from ***. I am writing this review specifically to direct senior leadership attention to **s exemplary performance. ** completely rewrote by Warenty policy for my VWCCR line, stepping into a complex situation and taking full ownership of my problem as if it were his own. Instead of putting me on hold and checking resources, he demonstrate complete domain. Master asked, targeted questions and delivered fast solutions customized to my specific needs. His genuine passi... read more
Business response:
Hi, ******.Thank you for taking the time to share such thoughtful feedback. We're happy to hear our *** took ownership of your concerns, provided knowledgeable guidance, and delivered the level of service you were looking for. We truly appreciate your kind words and we're grateful you chose Endurance!
*********, a manager helped me and she was very insightful concerning my contract but also very engaging and uplifting.
Everything went smooth no problems great experience great service satisfied
****** in Customer Support was wonderful to speak to! He listened to what I needed and got me started on the proper steps quickly. Very efficient and pleasant to work with
Business response:
Hi, Kaydee.We're delighted to hear our *** listened to your needs, got you started on the right steps quickly, and made the process efficient and pleasant. Thank you for choosing Endurance!
My initial interactions with Customer Support have been very positive. Both ***** and ******* were very courteous, polite and friendly. Being a new customer, I had a lot of questions and they were all answered. Thank you
Izzy was the most helpful agent . Thank you and God Bless
Business response:
*****, we appreciate your review and look forward to continuing to provide you with excellent service! - Endurance
****** customer ********************** was awesome and answered all of my questions
My credit card used for premium payment had to be changed because of fraudulent use. I gave the Endurance employee the new lnformation and it was immediately entered in their system.
Endurance Warranty Services has a 4 star rating with 35,352 reviews.
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.