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Energy Harbor

4.8

About this business

Energy Harbor is a privately held, financially secure energy producer and retailer, headquartered in Akron, Ohio. We proudly serve nearly one million residential, commercial and industrial customers with a focus on best-in-class safety and operations with unmatched financial stability. We operate a fleet of nuclear and fossil fuel generators in Ohio, Pennsylvania and West Virginia, and employ a talented workforce of 2,600 dedicated employees. Formerly known as FirstEnergy Solutions, Energy Harbor is now an independent power ... read more

Location details

168 E. Market Street, Akron, OH, 44320, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,882 reviews
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Paul M's profile image
Paul M 
a year ago

Haven't received any information since I re-enlisted as a customer. Except the fairly long wait to talk with a customer representative the information given on the phone was clear and satisfactory, but I have not received anything yet in writing. I assume you started servicing my household. 

Business response:

Hi ****,Could you possibly call us at **************? We want to make sure you have all your enrollment information.Thank you! 

Jeffery G's profile image
Jeffery G 
a year ago

The process was very straight forward and easy to and understand. I was surprised at how quickly I was enrolled and how fast my utility notified me I had been switched over, 

Business response:

We try to make our enrollment process simple and efficient! Thank you! 

Jesse S's profile image
Jesse S 
a year ago

Changing was very easy and they offered the best terms and conditions. 

Business response:

Thank you! 

Russell R's profile image
Russell R 
a year ago

I am very pleased with the rate that I was offered for coming back to Energy Harbor and also appreciate how well customer service explained everything so clearly to me so I could make a choice that I was satisfied with. I am also pleased with the term choices that were offered to me. 

Business response:

We are glad to have you back with Energy Harbor! 

Dale K's profile image
Dale K 
a year ago

I just recently transferred my Electrical Supply Service over to Energy Harbor, so I do not have much of any experience with the company. I was satisfied with the transfer process, and hope to have continued good service with this company. 

Business response:

Thank you for trusting Energy Harbor! 

Mary E M's profile image
Mary E M 
a year ago

Just switched. Haven't received any information yet except for an email for this review. Enrollment was easy. 

Business response:

We're sure that you'll be happy with Energy Harbor! 

Dale K's profile image
Dale K 
a year ago

I just recently transferred my ************************* over to Energy Harbor, so I do not have much of any experience with the company. I was satisfied with the transfer process, and hope to have continued good service with this company. 

Business response:

Thank you for trusting Energy Harbor! 

Paul F's profile image
Paul F 
a year ago

Like a lot of others, I went to Apples to Apples and found the best deal. It was Energy Harbor. The sign up was very easy but was only a few days ago. I will wait for my first bill to make sure everything went as smooth as it seems. 

Business response:

Thank you for trusting Energy Harbor. We are confident that you'll be happy with **! 

John C's profile image
John C 
a year ago

Quick Response. Better Pricing than default supplier and existing supplier. Will wait to see what the turnover process is at the end. 

Business response:

Thank you! 

Frequently asked questions about Energy Harbor

How is Energy Harbor rated?

Energy Harbor has a 4.8 star rating with 2,882 reviews. 

When is Energy Harbor open?

Energy Harbor is closed now. It will open at 8:00 a.m.