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Energy Harbor

4.8

About this business

Energy Harbor is a privately held, financially secure energy producer and retailer, headquartered in Akron, Ohio. We proudly serve nearly one million residential, commercial and industrial customers with a focus on best-in-class safety and operations with unmatched financial stability. We operate a fleet of nuclear and fossil fuel generators in Ohio, Pennsylvania and West Virginia, and employ a talented workforce of 2,600 dedicated employees. Formerly known as FirstEnergy Solutions, Energy Harbor is now an independent power ... read more

Location details

168 E. Market Street, Akron, OH, 44320, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,882 reviews
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Douglas S's profile image
Douglas S 
a year ago

Your customer service representatives were very helpful and patient with me . There was some confusion with another company and ppl which I think was handled professionally 

Business response:

Thank you! 

DENTON S's profile image
DENTON S 
a year ago

This company has great customer support, and very good pricing. Easy to sign up for on line. 

Business response:

Thank you! 

Robin K's profile image
Robin K 
a year ago

Decent rate. Awesome communications Love no early termination ation fee 

Business response:

Thank you! 

Brent T's profile image
Brent T 
a year ago

Offered the best rate for the longest term. Chose to select a newer plan that was less after one year and it was approved quickly. There have been no issues with billing. I do not like that it is hard to find your contract online if you did not save it when first enrolled. Points for ease of online enrollment and that they have no hidden charges or cancellation fees. 

Business response:

Thank you for trusting Energy Harbor! 

Wanda O's profile image
Wanda O 
a year ago

Just signed up about 10 days ago. Already received the notice from First Energy that my provider was changed. Fast service! 

Business response:

Thank you! 

Robert V's profile image
Robert V 
a year ago

I am a new customer to **********************. Thy have good prices, was easy to sign up for, and have good customer service. 

Business response:

Welcome to the Energy Harbor family! 

ron s's profile image
ron s 
a year ago

reserached all the available rates and companies to replace my expiring program, chose Energy Harbor, for 20 month fixed rate with no pentalies for early cancellation, easy to switch and took a couple of days to be accepted, surprised me, thought it would automatic. So far so good, pays to look around and find a program that fits your needs. 

Business response:

Thank you! 

Richard S's profile image
Richard S 
a year ago

So far, so good with this change over. The terms were not only emailed to me, they were also sent **** in hard copy. Communication has been clear and timely. I hope our business experience will continue as pleasantly as it has began. 

Business response:

Thank you! 

John L's profile image
John L 
a year ago

Good communication. Nice rate. Keeps me updated on everything . Feels like there wont be any issues. 

Business response:

Thank you! 

Frequently asked questions about Energy Harbor

How is Energy Harbor rated?

Energy Harbor has a 4.8 star rating with 2,882 reviews. 

When is Energy Harbor open?

Energy Harbor is closed now. It will open at 8:00 a.m.