Energy Harbor's cover image
Claimed

This profile has been claimed by the business owner or representative.

Energy Harbor

4.8

About this business

Energy Harbor is a privately held, financially secure energy producer and retailer, headquartered in Akron, Ohio. We proudly serve nearly one million residential, commercial and industrial customers with a focus on best-in-class safety and operations with unmatched financial stability. We operate a fleet of nuclear and fossil fuel generators in Ohio, Pennsylvania and West Virginia, and employ a talented workforce of 2,600 dedicated employees. Formerly known as FirstEnergy Solutions, Energy Harbor is now an independent power ... read more

Location details

168 E. Market Street, Akron, OH, 44320, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,882 reviews
Select a rating
Marsha P's profile image
Marsha P 
a year ago

I am very pleased with Energy Harbor. I recently switched to them for a lower natural gas rate. They notified me that a discrepancy was made on my recent gas bill and that I was not charged the lower rate on that bill. Energy Harbor issued me a check for the difference from the old rate to the new rate. This was a pleasant surprise for me. I am not aware of any utility that looks out for the customer as ********************** did. I also have them for my electric service and am very satisfied with that as well. Keep up the g... read more

Business response:

We're happy to hear how satisfied you are with Energy Harbor! 

Paul R's profile image
Paul R 
a year ago

Very easy to switch over to Egg Harbor, LLC. Lock in for twenty months, at a good rate. So far good, excellent service.. 

Business response:

Thank you! 

Gary C's profile image
Gary C 
a year ago

I have had no service issues since I began with Energy Harbor and just renewed my contract. It did surprise me, however, when emails welcoming me were sent out, it addressed me as if I was a new customer rather than a current customer who just chose a different plan at renewal. Nonetheless, as long as I have rate plans that are reasonable available to me and no service issues, I do not expect anything more. Currently I am quite pleased. 

Business response:

Wow! Thank you! 

robert s's profile image
robert s 
a year ago

I just switched. I must say, the customer service lady I communicated with was very friendly and efficient. The fact that I am saving 20% off my electic service for 2 years locked in does make me happy. Aes still supplies my energy so I should be all good with billing, as I have always paid ahead of time with them. 

Business response:

Thank you! 

richard d's profile image
richard d 
a year ago

Very easy to sign up, best long term rates, and rapid customer response. I tell everyone about this company. 

Business response:

Thank you! 

Jay F's profile image
Jay F 
a year ago

Very pleased with the ease of switching electrical providers the entire transaction was done on line and very easy to follow. 

Business response:

Thank you! 

Ruth R's profile image
Ruth R 
a year ago

Just recently switched . So far a smooth transition. Hopefully my first bill is lower. 

Business response:

Welcome to the Energy Harbor family! 

Dan C's profile image
Dan C 
a year ago

Seamless process and timely responses.Very pleased with the simplicity and direct approach. 

Business response:

Thank you! 

Louis H's profile image
Louis H 
a year ago

Did some research and decided on this company. Lowest rate and easy to switch.?? 

Business response:

Thank you! 

Frequently asked questions about Energy Harbor

How is Energy Harbor rated?

Energy Harbor has a 4.8 star rating with 2,882 reviews. 

When is Energy Harbor open?

Energy Harbor is closed now. It will open at 8:00 a.m.