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Energy Harbor

4.8

About this business

Energy Harbor is a privately held, financially secure energy producer and retailer, headquartered in Akron, Ohio. We proudly serve nearly one million residential, commercial and industrial customers with a focus on best-in-class safety and operations with unmatched financial stability. We operate a fleet of nuclear and fossil fuel generators in Ohio, Pennsylvania and West Virginia, and employ a talented workforce of 2,600 dedicated employees. Formerly known as FirstEnergy Solutions, Energy Harbor is now an independent power ... read more

Location details

168 E. Market Street, Akron, OH, 44320, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,944 reviews
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Lisa Y's profile image
Lisa Y 
a year ago

Very thoughtful and considerate customer service. I am satisfied with my experience so far. 

Business response:

Thank you! 

stanley s's profile image
stanley s 
a year ago

Called Energy Harbor 9/13/2023 to review rates as current contract ends on or about 9/20/2023. Service rep was very helpful re. new rate and renewed for another 24 months. 

Business response:

Thank you! 

Virginia B's profile image
Virginia B 
a year ago

I can't say much about service because I just changed last night. Energy Harbor was very good about making our switch. 

Business response:

We are sure you'll be happy with Energy Harbor! 

Rose L's profile image
Rose L 
a year ago

Great customer service representative, she was very helpful and even checked my gas rates to see if I could get a better price. 

Business response:

Do you remember the name of the person that helped you? We would love to give them credit for your great experience! Thank you! 

Deanne K's profile image
Deanne K 
a year ago

It was easy to contact them and easy to sing up. they are a local company and I appreciate that. 

Business response:

Thank you! 

Kelly G's profile image
Kelly G 
a year ago

The women for customer service department was so nice very helpful and went through everything so I could understand it. And made sure I got the lowest rate. I'm very satisfied with my experience with them. 

Business response:

Thank you! 

Grover G's profile image
Grover G 
a year ago

Enrollment was easy enough; my info was verified at each step of the process for accuracy; I enrolled a bit late so it took a couple months for it to kick in, but once it did the price was what was quoted. No problems or complaints so far. (I don't anticipate any problems anyway) 

Business response:

Thank you! 

Donald P's profile image
Donald P 
a year ago

Very satisfied with the sign up procedure and cost per kwh offered to me. Saves me money. 

Business response:

Thank you! 

Linwood M's profile image
Linwood M 
a year ago

Have had several contracts with them and experience on phone as always been pleasant and I am pleased with customer service and way I am treated. They offer no penalty contracts and opportunities to change if lower rates becomes available. Will do business with Energy Harbor again in the future. 

Business response:

Thank you! 

Frequently asked questions about Energy Harbor

How is Energy Harbor rated?

Energy Harbor has a 4.8 star rating with 2,944 reviews. 

When is Energy Harbor open?

Energy Harbor is closed now. It will open tomorrow at 8:00 a.m.