Energy Harbor's cover image
Claimed

This profile has been claimed by the business owner or representative.

Energy Harbor

4.8

About this business

Energy Harbor is a privately held, financially secure energy producer and retailer, headquartered in Akron, Ohio. We proudly serve nearly one million residential, commercial and industrial customers with a focus on best-in-class safety and operations with unmatched financial stability. We operate a fleet of nuclear and fossil fuel generators in Ohio, Pennsylvania and West Virginia, and employ a talented workforce of 2,600 dedicated employees. Formerly known as FirstEnergy Solutions, Energy Harbor is now an independent power ... read more

Location details

168 E. Market Street, Akron, OH, 44320, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,882 reviews
Select a rating
susan m's profile image
susan m 
a year ago

Sign up online was fast and easy! Energy Harbor provided me a good rate and started my service immediately! Very pleased so far with the process! Thank you energy harbor 

Business response:

Thank you! 

Edward J's profile image
Edward J 
a year ago

So Far So Good -- Just waiting for some paperwork -- when I contacted their customer service area -- the person was able to answer my questions in a quick and professional manner.Would tell friends/family members to contact Energy Harbor to see if they can achieve a better rate depending on where they live or utility consumption. 

Business response:

Thank you for trusting Energy Harbor! 

ROBERT M's profile image
ROBERT M 
a year ago

Making the switch to Energy Harbor from my previous supplier was effortless. Quick response from them about the contract. As a former customer, I never had any issues in the past and I don't see any problems in the future. Great rates!!! 

Business response:

Thank you! 

James M's profile image
James M 
a year ago

I looked up and switched electric generation suppliers online and chose Energy Harbor, which had a great fixed rate for a good term. The process was super easy signed up with a click and received a confirmation. The switch occurred within a week. Easy peasy 

Business response:

We like to make things easy for our customers!Thanks! 

Leza J's profile image
Leza J 
2 years ago

So far so good. I just got my first bill after a friend told me about signing up with a lock in rate. Best thing I could have ever done in these times!Change over from my old supplier was almost effortless.Thank you Energy Harbor! 

Business response:

We're glad that you're happy with us! 

Christopher Y's profile image
Christopher Y 
2 years ago

My existing contract came to an end and we had to choose another provider. Based on the rate and the terms of the plan Energy Harbor seem to be the best provider. So we applied and the switch was seamless with no interruptions. So far so good! 

Business response:

We try to make our enrollment process short and simple! Thank you! 

Sara B's profile image
Sara B 
2 years ago

Just applied to switch to Energy Harbor from another energy supplier, and were notified we were approved to do so! So far the experience has been good, and the rate is considerably lower than we were paying. (PA customer) Looking forward to saving some dollars in the years ahead. 

Business response:

Thank you for trusting Energy Harbor! 

DAVID B's profile image
DAVID B 
2 years ago

It was interesting, I wanted a no-change fee, or other built in termination expenses, and it was offered by Energy Harbor for a 3 or 4 year term. I chose the 4 year term at ****, 4 days later dropped to ****, changed and they accepted, then three days later it was ****, and again changed without issue. Sure it is up from what I had for the last 5 years, but they are the most reasonable without any kickers, and have responded well o far. 

Business response:

We strive to be as competitive as possible. Thanks! 

Nick O's profile image
Nick O 
2 years ago

Energy Harbor made changing my generating company easy. The representative was courteous and easy for this 85-year-old to understand. Their rate is 40% lower than my previous supplier. This will all save me several hundred dollars this winter. 

Business response:

Thank you! 

Frequently asked questions about Energy Harbor

How is Energy Harbor rated?

Energy Harbor has a 4.8 star rating with 2,882 reviews. 

When is Energy Harbor open?

Energy Harbor is open now. It will close at 5:00 p.m.