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EnergyAid
- Solar Installation
- Fresno, CA
About this business
Location details
1716 N Fine Ave, Suite 106, Fresno, CA, 93727, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They were very respectful of all and they did their job and a timely manner. Great work!
Business response:
Hello Melia, Thank you for sharing your valuable feedback with us. We are delighted that our technicians deliver exceptional service, making your experience pleasant. Your continued support is greatly appreciated, and we look forward to serving you in the future.
He was great
Business response:
Hi William. Thank you for sharing your feedback about your recent experience with our service. We want to express our gratitude for choosing our company, and we look forward to serving you again in the future.
They sent a flyer to check the system for any problem and will get a free panel wash too. Even before they started, so I I made them aware of the errors which I was getting. Still they could not find anything. When I contacted Solar edge myself, I they told that there are errors and they can only work with installer. When I contacted energy aid again, I was told that there would be $1800 charge to come back again for another troubleshooting in addition to any other labor charges. Regarding the free panel wash, the they use m... read more
Business response:
Hi Alok, thanks for the feedback and apologies for the inconvenience. As you may be aware, the manufacturer is solely capable of approving an inverter RMA. After multiple checks with SolarEdge, they informed us that the error that was flagging does not necessitate an RMA as it does not affect production. Therefore, to prove the necessity of an RMA to SolarEdge in the future should a larger issue come up, specific inverter troubleshooting may be necessary. We would love to connect to explain further.
Did not fix problem!
Too the point.
Business response:
Thank you for your feedback, Michael! We are glad to hear that our communication was concise and direct. We always strive to provide clear and straightforward information to our customers. Please do not hesitate to contact us with any further comments or concerns.
Great Job making it work like it is supposed to and make that True up disappear
Business response:
Hi Wanda, thank you so much for taking the time to share your feedback with us. We are thrilled to hear that we were able to successfully resolve the issue and eliminate the True up. Our team works hard to ensure that every customer experience is a positive one, and we are glad that we were able to meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future.
Fast and reliable gets things done quickly makes it a snap, a breeze, & we love it!
Business response:
Hi, Wanda. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.8 star rating with 703 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open at 8:00 a.m.