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EnergyAid

4.8

About this business

Location details

5528 N Palm Ave, Suite 123, Fresno, CA, 93704, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.8695 reviews
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Barbara A.'s profile image
Barbara A. 
a year ago

Very friendly. Did work in a timely matter. Was later than scheduled time. Overall it was good. 

Business response:

Hi, Barbara. Thank you so much for taking the time to share your experience with us. We're thrilled you found our team friendly and that the work was completed promptly. We apologize for any inconvenience caused by the delay in our scheduled time. Your feedback is invaluable as we strive to improve our punctuality. We look forward to serving you again and ensuring an even better experience in the future. Thank you for choosing our services! 

Josh S.'s profile image
Josh S. 
a year ago

Quick and friendly service 

Business response:

Hi, Josh. Thank you so much for your kind words! We're thrilled to hear you found our service both quick and friendly. We strive to provide the best experience for our customers, and we're glad it reflected in your visit. We are looking forward to serving you again! 

Tina S.'s profile image
Tina S. 
a year ago

Re-installed new lg battery yesterday!!! Did a great job and very pleasant . 

Business response:

Hi, Tina. We're thrilled to hear about your positive experience with our service and that you're pleased with your new LG battery installation! It's fantastic to know that our team was able to deliver top-notch work and make your experience pleasant. Thank you for taking the time to share your feedback. We look forward to serving you again! 

Steve D.'s profile image
Steve D. 
a year ago

The service guy was very pleasant. He apologized for being an hour late. He replaced one part and repaired another part. He assures me it is fixed. My monitoring system has not confirmed that yet as he says it takes time to get caught up. But on the roof everything is green I hope he is right. 

Business response:

Hi, Steve. Thank you for sharing your experience, and we're glad to hear that Edward Rider was pleasant and proactive in addressing the issues. I wanted to update you and let you know that I confirmed with SunPower that the monitoring system issue has indeed been fixed, and they consider the case closed. However, SunPower identified a problem with some microinverters (MI) during their review. However, rest assured that Shenah has already initiated a new case to request a work order to resolve this additional issue. We're com... read more

Gilbert C.'s profile image
Gilbert C. 
a year ago

Really good he fixed the problem and was very polite. Gave me the information I needed. Thank you All. 

Business response:

Hi, Gilbert.Thank you for taking the time to provide us with your valuable feedback. Your positive experience with Roman Rodriguez has left us feeling more motivated and inspired. We are truly grateful for your support and look forward to continuing to provide exceptional service. Please do not hesitate to contact us if you need further assistance. 

Stephanie M.'s profile image
Stephanie M. 
a year ago

Great job thank you 

Business response:

Hi, Stephanie. Thank you for your kind words! It means a lot to us. We're glad we could assist you and provide a positive experience. Please don't hesitate to contact us if you need further assistance. 

James J.'s profile image
James J. 
a year ago

Mr. Rider was very polite and professional and he gave me a better understanding of our system. 

Business response:

Hi, James. Thank you for sharing your positive feedback with us. We are thrilled to hear that Edward Rider was able to assist you politely and professionally. It's great to know that he was able to help you understand the system better. We always strive to provide the best possible service to our customers, and we are happy to know that we have met your expectations.  

Tom D.'s profile image
Tom D. 
a year ago

Work required was done and I was informed of plan for completing some additional work needed. Energy Aid personnel were very accomodating in answering all my questions. A pleasant experience. 

Business response:

Hi, Tom. Thank you so much for leaving us a stellar review! 

Jerame T.'s profile image
Jerame T. 
a year ago

Edward was wonderful - friendly, efficient and in time! 

Business response:

Hi Jerame, Thank you for giving us your feedback! We are delighted to hear that Edward was able to provide you with a friendly, efficient, and timely service. At EnergyAid, our customers are very important to us, and we always aim to put them first in everything we do. It's wonderful that Edward demonstrated this value during his interaction with you. 

Frequently asked questions about EnergyAid

How is EnergyAid rated?

EnergyAid has a 4.8 star rating with 695 reviews. 

When is EnergyAid open?

EnergyAid is open now. It will close at 5:00 p.m.