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EnergyAid
- Solar Installation
- Fresno, CA
About this business
Location details
5528 N Palm Ave, Suite 123, Fresno, CA, 93704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Edward was great. Very personable, knowledgeable and worked efficiently. He explained what he was going to try and what would happen if that didn’t work. Highly recommend Edward and EnergyAid. Mike Costanzo
Business response:
Hi, Mike. Thank you for sharing your positive experience with Edward. It's always great to hear when our team members go above and beyond to provide excellent service. Edward sounds like a true professional—personable, knowledgeable, and efficient! Your recommendation means so much to us, and I'm thrilled to know that we've earned your trust. We'll keep up the good work and continue providing you with the highest level of service possible. Thanks again!
Didn't get it fixed due to 1 inch conduit needed for replacing the inverter and Energy-Aid didn't have the parts nor did Home Depot. They are finding the needed parts and will come back out to complete. Mike was Great!
Business response:
We apologize for the inconvenience caused by the delay in completing the inverter replacement due to missing parts. We assure you that we are trying to obtain the necessary parts and will complete the job as soon as possible. We are glad to hear that Mike provided helpful assistance throughout the process.
Noah was wonderful to work with he explained everything he was doing to
Business response:
Hi, Norma. Your feedback is highly appreciated. Thank you for the review!
Mike had to come back because of a software issue, as usual a great job I appreciate his work !!!!!!
Business response:
Hi, Tina. We appreciate the kind words and are glad we could provide you with a positive experience!
Great response time, very informational. Awesome service!
Business response:
Hi, Patrick. Thank you for taking the time to share your positive feedback! We are thrilled to hear that you found our response time excellent and the information we provided was helpful. We are dedicated to exceptional customer service and are glad to meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us. Thank you again for your kind words!
Very curterious and efficient
Business response:
Hi, Ann. We appreciate the kind words and are glad we could provide you with a positive experience!
They did a great job. Professional, Courteous and willing to answer my questions.
Business response:
Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it!
The person sent was very cordial and thorough in his assessment. I appreciated his explanation of what he did and what needs to be done.
Business response:
Hello Raymond! Thank you so much for your kind words; they greatly benefit us. We're thrilled you've noticed our commitment to keeping our messages clear and professional. Our team always strives to communicate effectively and foster a respectful, helpful conversation. Your recognition is genuinely appreciated.
Professional service. Energy Aid removed/reinstalled our faulty inverters and handled the warranty claim. We were pleased with their service.
Business response:
Hi, Lori. Thank you so much for taking the time to share your positive experience with us! We're thrilled you were pleased with Mike Madsen and Edward Rider's service regarding your inverter issue. At Energy Aid, we strive to ensure customer satisfaction by handling every service aspect efficiently, including warranty claims. Your feedback is precious to us, and we look forward to serving you again.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.8 star rating with 694 reviews.
When is EnergyAid open?
EnergyAid is open now. It will close at 3:00 p.m.