This profile has been claimed by the business owner or representative.
EnergyAid
- Solar Installation
- Fremont, CA
About this business
Location details
3300 Seldon Ct, # 11, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Energy Aid has been fantastic to work with. My original Solar installer no longer provides any customer service or warranty work. My solar panels stopped generating mid-year 2022 and I only realized it when my PGE true-up was so high. Energy Aid came, diagnosed the problem, replaced my inverter under warranty, and got me back in business. I did have to pay for the labor to replace the inverter since they were not the original company, but that was fair. They applied my service call fee to the labor cost and I was extrem... read more
Business response:
Hi, Barbara. We are thrilled to learn that you had a positive experience with us!
Nicholas Bartosch provides top-notch customer service and always has an optimistic demeanor. He's also highly knowledgeable and I am confident there is nothing he cannot fix when it comes to solar systems. Working with him is always a pleasure!
Business response:
Hi, Damon. Thank you for sharing your feedback! We're glad that you are happy with our technician work. We always strive to deliver the highest level of customer satisfaction, and we are pleased to know that we were successful in doing so. Your feedback helps us continually improve our services, and we hope you will not hesitate to contact us if you need any assistance.
The two technicians that did the cleaning seemed to be competent. I had to take their word on the cleaning that was done. The price of the job was very reasonable.
Business response:
Hi Seth, Thank you for sharing your positive experience with our technicians. It's refreshing to encounter professionals who take pride in their work, treat customers respectfully, and provide excellent service. We look forward to serving you again in the future.
Professional and effecient
Business response:
Hi, Kirk. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Very good business for you solar panels.On time, know the panel systems very well and do their job really well also.
Business response:
Hi, Chris. Thank you for sharing your positive experience. It's refreshing to encounter professionals who take pride in their work, treat customers respectfully, and provide excellent service.
Great! They were on time.
Business response:
Hi, Nicolas. We appreciate the kind words and are glad we could provide you with a positive experience!
Eric was wonderful, very knowledgeable, work very efficient and kept me informed of what he was doing and why everything was cleaned up when he left like he was never here But I would like you to contact me because I have another item that needs to be addressed at another address. We had a second solar system put in at my son’s house and I have the parts to 4G. I just don’t know how people expect me to have it installed, this case number is 300-6233 and I believe his unit should be under warranty as well is put in after mine... read more
Business response:
Thank you for your kind words about Eric's service; we're thrilled to hear about your positive experience! Regarding your request for assistance with the solar system at your son's house, we have coordinated with our direct-to-consumer team to see if they can assist you.
Nicholas was very professional, very polite, and was very concerned about my needs and answered all my questions.
Business response:
Hi, Pamela. Thank you so much for your kind words! We're thrilled to hear about your positive experience with Nicholas. It's always our goal to provide the best service and ensure we fully understand and meet your needs. If you have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our top priority!
Nicholas was very friendly and professional and respectful of my property. He did a outstanding job..
Business response:
Hi, Pamela. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.8 star rating with 1,029 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open at 8:00 a.m.