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EnergyAid
- Solar Installation
- Santa Ana, CA
About this business
Location details
1715 E Wilshire Ave, STE 715, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
You point the figure rather than listen to reason. Can only contact service via email. Nice people but not willing to go out side the boundary even to pass a message on . They said “we have many clients and your are taking up our other customer time with your request to talk with someone in service”
Business response:
Hi Larry, We sincerely apologize for the inconvenience you've faced. Please know that we are committed to addressing this issue and will work closely with the management to ensure your satisfaction.
Great Job guys thanks!
Business response:
Hi, Keith. We greatly appreciate your kind words and are delighted that our work has met your expectations. It is always rewarding to receive positive feedback from valued customers like you. If you have any further requirements or concerns, please get in touch with us anytime. We are always here to assist you with the best possible solutions. Thank you once again for choosing our services.
Thanks!!! On time and ready to go!
Business response:
Hi, Keith. Thank you so much for leaving us a stellar review!
I aqm still waiting for the report of your work. I have made several phone calls and gotten just promisses that the report is on the way
Business response:
Thank you for leaving your feedback, Edgar. We apologize for the delay in delivering the report and any inconvenience caused by our lack of communication. Our team will reach out to you as soon as possible to provide an update on the report's status. Thank you for your patience and understanding.
Clean, fast friendly and knowledgeable!
Business response:
Thank you so much for taking the time to leave your feedback, Lucinda! We're thrilled you found our service clean, fast, friendly, and knowledgeable. We always strive to provide the best possible experience for our customers, and your comments make all the hard work worth it. If there's anything else we can do to assist you, please don't hesitate to reach out. Thanks again!
Friendly, knowledgeable and were cleaned up and finished quickly.
Business response:
Hi, Lucinda. Your feedback is highly appreciated. Thank you for the review!
very bad service the repairs have not been completed
Business response:
Hi Hector, We are sorry to hear that the issue with your roof has not been resolved yet. We went to the site on 3/27 to investigate the roof leak. We sent the report to ESP with the technician's findings that 13 holes exist in the roof and that roofers need to replace the shingles. As a service provider, we do not do tile replacement, so kindly contact ESP directly to follow up on the repair. We assure you that if the scope of work falls within our job description, we will handle it expertly. Our goal is to provide excel... read more
My solar has not worked properly since the new solar panel was installed. The EnergyAid people will not respond to my phone calls, emails or text messages. My bill which should have a neg balance is up almost $800 since the September 25th installation. It would be nice if someone would come and fix the problem.
We are more than two years waiting for the histórical information in our production. The sistem lost it and we never more hat the itotal nformation about fthe origen. Best regards.
Business response:
We're sorry to learn that you still haven't received the requested historical data from SunPower. However, we can confirm that our technician completed the commissioning of the system during the site visit on 02/15. All 14 panels were picked up, and the system is currently producing. Our technician even noted on his report that you requested the production data. We kindly ask you to coordinate with SunPower directly regarding the requested information.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.6 star rating with 1,677 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open at 8:00 a.m.