Epic Sports

Clara W. 

on SiteJabber

4 years ago

Sizing runs small Size runs small. Two shirts same size and only one fits. Then I have to pay restocking to send back and if I want to order the next size up I have to pay for shipping again. Disappointing 

Joseph A. 

on SiteJabber

4 years ago

Scam Bad company for support and returns. I ordered size 11.5 umpire shoes. Box was correct size but shoes were o my 11. They refused to provide a return shipping label and when they got them back they said they were unreliable and would not give refund. Horrible customer service response 

Megan L. 

on SiteJabber

4 years ago

False shipping promises We placed a order on 4/30/21. We paid for 3 day shipping and in the receipt we were told "should receive products by 5/5/21. It's currently the 10th and no word on it or when our items will ship. There is. I one way talk to a human, only online chat. I won't ever order from this site again. 

Nick F. 

on SiteJabber

4 years ago

Return Policy I purchased 10 golf jackets for my son's high school golf team, out of my own pocket. The start of the season was delayed by the National Health Crisis that most people are familiar with. Apparently, Epic sports is not. Once the golf team was finally picked, I tried to return the ones that didn't fit. The return was repeatedly denied by customer service. Our return policy is 30 days, sorry. Will never do business with them again out of spite. 

Ashley E. 

on SiteJabber

4 years ago

Terrible Paid almost $37.00 for 2 day shipping to arrive in the a.m. and package didn't arrive like expected. Contacted customer service and they reached out to the vendor to see what the problem is BUT that can take up to 24 hrs for a response. DO NOT trust paying more for shipping and expect it to arrive on time! 

Diana K. 

on SiteJabber

4 years ago

Inflated shipping charges, not friendly They charge 3.50 restocking fee in you return, they no not pay for shipping return back so basically you get 6.00 for an order you paid 28.00 for 

Ronald J. 

on SiteJabber

4 years ago

Disappointed I ordered a pair of shoes for my wife. I received an email stating that the shoes would arrive on a certain date. They did not arrive that day so I waited a week from the email delivery date and tried to contact epic sports. When I called I was talking to a machine so I gave them the order number and also made contact on the internet, I could not speak to a human. After 16 days past the initial delivery date we received the shoes. Talking to a machine or leaving a note on the internet is not what I call customer... read more

R S. 

on SiteJabber

4 years ago

Customer Service TERRIBLE! Don't expect what you ordered... I was looking for a dozen jackets for my daughters High School sports team ASAP, since this year's season was cut so short. I saw these jackets at Epic Sports and thought it was "too good to be true," since they jackets were only $5 Ea and an extra $5 for embroidery. I also paid an EXTRA $80 for overnight shipping since I needed them by Monday for the girls LAST away HS game ever (daughter and a handful of teammates are Seniors, which made the importance of receivin... read more

Brenda P. 

on SiteJabber

4 years ago

Late & wont over night it Ordered 450 hats on one order, split other hats off that had later ship dates. Large Order was supposed to be here last Friday. Our opening day is Saturday. I had over a week buffer in there. Customer service is a joke. You cant TALK to a live person, only type. I still dont have my hats. Opening day and pictures are in 2 days. They will not over night my order on their dime. So I said fine upgrade my shipping. They said. Oh we cant, it's too late, when 5 minutes earlier they asked if I wanted to up... read more