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Erie Home

4.5

About this business

Location details

10788 Kempwood Dr, Houston, TX, 77043, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.5310 reviews
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Nancy J.'s profile image
Nancy J. 
a month ago

They did a nice job . 

Business response:

Thank you for your wonderful feedback! We're pleased our team delivered quality work for you. 

Terri V.'s profile image
Terri V. 
2 months ago

You all did a good job. 9n time .I do recommend this company to my friends 

Business response:

Hi, Terri. We appreciate the kind words and are glad we could provide you with a positive experience! 

Martin B.'s profile image
Martin B. 
3 months ago

The crew was smooth and on top of the game great job 

Business response:

Hi, Martin. Your feedback is highly appreciated. Thank you for the review! 

Bob D.'s profile image
Bob D. 
3 months ago

Impressive materials and quality workmanship. Enpugh said. 

Business response:

Hi, Bob. Thank you so much for leaving us an A+ review! 

Felicia C.'s profile image
Felicia C. 
4 months ago

Good morning. The experience was informative from start to finish. The only problem that I've found, and wasn't informed of, is that the front gutter was bent and not sealed so that water doesn't drip on the porch. I can't climb a ladder to see anything else. Some nails was found on the ground. 

Lindsay H.'s profile image
Lindsay H. 
4 months ago

They were very professional and the contractors got the roof completed in 1 day! However I had to follow up several times for assistance with my HOA application and a form for my insurance company. They did get it done, but it took several phone calls. Everyone was very friendly. 

Business response:

We are happy to hear you found our team professional and appreciated the quick roof completion. We understand the follow-up process was frustrating and will improve our communication. 

Donald Frank Quijano J.'s profile image
Donald Frank Quijano J. 
4 months ago

Little issue was scheduling, but they did a nice job 

Business response:

Hi, Donald. We are thrilled to learn that you had a positive experience with us! 

Nicky D C.'s profile image
Nicky D C. 
4 months ago

I meet Luis Evans from Erie Home they showed me shingles and liners told me all about their products I was really impressed very knowledgeable and polite they were Luis was able to get me affordable monthly payment The crew and products showed up at the schedule time at Forman crew removed shingles found bad decking replaced the crew and Forman work very well together finished before dark was able to clean up was very thoroughly impressed me so I highly recommend Erie Home professional people 

Business response:

Hi, Nicky. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Tim Y.'s profile image
Tim Y. 
4 months ago

A better communication between office, sales representatives and managers can definitely be improved. Various financing options, communication and printed documents should be provided. However, once the project began the roofers arrived early and with all their tools. They carefully moved and covered any possible items that could be damaged. The roofers worked very well and their manager did a great job cleaning at the end and even painting the siding that needed due to the worked completed. The roof looks great, and we ... read more

Business response:

We appreciate your feedback about communication improvements needed. We're delighted the roofers worked professionally and your roof looks great! 

Frequently asked questions about Erie Home

How is Erie Home rated?

Erie Home has a 4.5 star rating with 310 reviews. 

When is Erie Home open?

Erie Home is open now. It will close at 9:00 p.m.