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515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Prius 09 Service After I have explained all services to be done, I get a call to do other work. It is always an expensive repair, which is always over $150 or more. I am on a limited budget. I do have a friend who knows car repairs and had him check the same extra repairs requests and can not find the same results. Makes me wonder if it is a way to get more money out of me!????
Business response:
Hello Prius 09 Service, Thank you for taking the time to write us a review. We apologize for any confusion regarding the repairs performed or recommended to be performed on your vehicle. It sounds as though we didn't communicate well enough on this particular service appointment. Since we cannot contact you directly through Cars.com, can you please email or call Kathy Waters, our Customer Relations Manager? We would to make sure you are a happy customer without concerns of our integrity. Kathy Waters email: kathyw@evanstoyo... read more
Professional and customer service was great. They were very professional and everything they told me was honest and accurate. They have always been very friendly when I brought my car in and also at the cashier desk. Deb Miller was my advisor today.
Avalon Maintenance Just had my '08 Avalon transmission serviced at EvansToyota. Service was good and even provided shuttle service to and from my work place. Just wish they would stop trying to sell me an expensive cabin filter. Excellent work.
Great Service I purchased my car from this dealership and was extremely happy with the buying process and excellent customer service we received at the time we purchased our new vehicle in May 2012. A part came missing from armrest, and the dealership was able to locate and order the part quickly, and within two business days the part came in. The sales people were friendly and the service was great. I am very happy with the repair that was done on my vehicle. The only thing that could have improved my experience would have ... read more
Example: Great service, clean facilities Had to get my passenger side mirror fixed. Evans promptly got my part in and appointment scheduled. I ended up getting called into work the night before and accidentally slept through my initial appointment. Chris Robinson left me a message and said we can do later today or reschedule for another day. Got in there the same day. The replacement mirror looks fantastic and was done in just 45 minutes, well within the 1 hour mark they said it would be. I had my kids with me, so that was n... read more
Routine service We brought our Camry in for routine service. We were very pleased with the attention to detail that we recieved from Chris. He does a complete check up on all areas, and is quick. We were only there for one hour, everything was taken care of. We appriciate having someone we can count on to do the proper check up in a reasonable amount of time. We would recomend your dealership to everyone. We have already sent both our son and daughter there to purchase vehicles.
great experience and friendly staff PC12312011 service was great however, i thought that realigment was also included in the service of car for the first 24,000 truly disapointed that i have to 80 dollars for this. overall good service finished on time
evans ft wayne toyota The above indicates my opinion of the professionalism provided to me. I am particularly grateful to Lenny Martin. promotion code PC12312011
Service on MY schedule I appreciate being able to make an appointment online or call and request an appointment when it is most convenient for me. My time is scarce!
Business response:
Dear Busy Teacher, Thank you for taking time out of your schedule to leave a review about our Team here at Evans Toyota. We very much value our customers' time and it is nice to see our training and planning translates to a customer feeling those goals being achieved. Thank you again for your continued business and your kind words of encouragement.
Evans Toyota has a 4.6 star rating with 3,619 reviews.
Evans Toyota is open now. It will close at 7:00 p.m.