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Evans Toyota
- Car Dealers
- Fort Wayne, IN
About this business
Location details
515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great Service Great Service Clean facilities
Business response:
Dear Tanya Evard, Thank you for taking time to leave us a customer review about Evans Toyota. Our service team is something we are very proud of here at Evans and it is nice to see customers appreciate them as well. Our facilities are state of the art and we are always looking to improve them. A comfortable lounge with flat screen large television while you wait for service are just a couple of the amenities awaiting our customers.
Regular scheduled service My van was checked over thoroughly when I arrived and I was advised what service should be done. The oil was changed and I was out in a very timely manner. People in the service department were very helpful and friendly.
Business response:
Dear Happy Granny, Thank you so very much for taking the time to leave a customer review about Evans Toyota. Our service team is trained to identified and communicate issues they find with the customer and let the customer make the decisions as to what to solve and what not to solve. We thank you sincerely for your business and look forward to the next time we can work with you, your friends or family.
Camry Purchase The salesman (Mr. Stan) was good and understood my requirements and tight budget. Overall, very happy with the purchase.
Business response:
Dear Crazy Racer, Thank you for commenting on Mr. Stan Pflueger and your Evans Experience purchasing a Camry. We greatly value your business and look forward to working with you in the future as you maintain that Camry here at Evans Toyota.
Great service - very helpful personnel The person who wrote up my service order, Deb Miller, was very helpful. She tried to call me while I was shopping/eating and I didn't answer. Therefore, when I returned to the dealership I had to wait for an alignment. It was no problem for me and I appreciate being asked to authorize anything other than what we had talked about when I dropped the car off. No one likes surprises.
Business response:
Dear KayeLA, Thank you for leaving a testimonial regarding The Evans Experience. Our Service Team is trained to identify and communicate the issues found on customer vehicle and also get confirmation from the customer as to what to fix and what to leave. It is nice to hear feedback that our internal goals of inform and let the customer decide is translating to satisfied consumers.
Great service!! pc12312011 I take vehicle to get service done on it and I always get it done by professionals who get it back to me on time. I've never had a problem bringing my car to Evans.
Business response:
Dear Harold Exford, Thank you for the review! We strive to exceed customer expectations each and every opportunity we get. We aspire to 'reinvent' the dealership, one happy customer at a time.
We love Evans Toyota except for... ...the upselling through the service department. We take our two Toyotas in for their scheduled maintence like clockwork. Every time we take them in we are told about items that "need" done even if we've already done them. We feel like they don't check the records on our vehicles before they call, so we can only assume they're trained to upsell even if it doesn't need it. That's our only complaint, and in fact it happens so often that it's a joke in our house. "I dropped the Tundra off this... read more
Business response:
Dear Coltsfan, Thank you for taking time to leave a review about your experiences here at Evans Toyota. First, we are delighted you are pleased and are recommending us to others. Secondly, it does sadden us to know that you have concern about our upselling in the service department. To be very clear about our position, we are not interested in upselling customers. Our service team is heavily monitored to determine whether or not they inform our customers about the information our Service Technicians find with vehicles. If s... read more
Great Service Service was very fast. Everything was clearly explained, and I was out earlier than expected. Great!
Business response:
Dear Dorothy Keller, Awesome to hear you were pleased with The Evans Experience. We truly appreciate you taking the time out of your day to leave a feedback about Evans Toyota. Please consider telling your friends and family about your experiences here at Evans Toyota so we can make more happy customers. Thank you for your consideration in this matter - Team Evans Toyota!
Good service We purchased our Camry last year from Evans, since then we does our car service with Evans.We are very happy with the service
Business response:
Hello camry owner, Thank you for purchasing your Camry here at Evans Toyota and thank you for recommending us to others. We do not take your business lightly. We continually train to improve on the customer experience because keeping your business is paramount to us.
Good quick service for my Venza 20k mile service with tire rotation. Well Done!!
Frequently asked questions about Evans Toyota
How is Evans Toyota rated?
Evans Toyota has a 4.6 star rating with 3,619 reviews.
When is Evans Toyota open?
Evans Toyota is open now. It will close at 7:00 p.m.