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7413 Duvan Dr, #4, Tinley Park, IL, 60477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great work and great price. Installed a front window.
unknown Windows
unknown Replaced a large picture window. Salesman and the actual installers were courteous and professional and I am completely satisfied with the finished project.
Business response:
Thank you so much for taking the time to review your experience with Excel Windows! Our goal is your satisfaction. If at any time you have questions or need assistance, please do not hesitate to call. We know there are a lot of choices when it comes to home improve it companies and we appreciate your trust in Excel. Welcome to the family! Julie Majka
unknown Install Windows
Business response:
Thank you for the review. Our goal is your satisfaction and "A" ratings; if there was something that was not what you expected, please let me know what it was so we can either rectify it or use it as a training opportunity. If you would like to speak to me directly, I am always available for our customers. Thank you again and welcome to the family!! Julie Majka General Manager
Salesman was very professional, he knew the answers to the questions I had, He helped a lot with the options I was looking for, told us the good points as well as the bad points. No pressure at all even though it was getting very late, he took all the time I needed to make my decision. The Installers were very clean, polite, answered all my questions, took the time to explain everything. Did all the little extras I asked of them with no second thought. Great people working for this company, THAT is getting hard to find. Had ... read more
Business response:
Wow, just what I love to hear! Thank you for taking the time to review Excel Windows and for the kind words. We take customer service very seriously. If you ever have any questions or need assistance, please do not hesitate to contact us. Thank you for trusting Excel with your home and welcome to the family! Julie Majka
Sales person was knowledgeable, courteous and responsive to questions and calls after first meeting. Product was installed as scheduled. Installers were also very professional, systematic, clean and through in their work. Had a minor issue with 1 window which they fixed promptly. Overall good company to work with and so far happy with the windows. Installed 8 double hung triple pane windows and 2 picture frame triple pane windows
Business response:
Thank you for taking the time to review us! Our goal is always customer satisfaction. I am sorry to hear that there was an issue but so glad to hear that it was resolved. If at any time you have questions or need further assistance, please don't hesitate to contact us. Thank you again, and welcome to the Excel family! Julie Majka
I'm new to Angie's List, so this is my first review. All of our dealing with Excel have been very smooth. The salesman was very easy to deal with and was able to answer all of our questions. We were told the installation would take place in 4-6 weeks and they were true to their word. The installation itself was great. The installers came to the door, introduced themselves, and went over what they were going to do and where they were going to start. We could not have been happier with the windows when they were done - they e... read more
Business response:
Thank you for taking the time to review us and for the kind words! If you ever have any questions, please feel free to contact us. Your satisfaction is our number 1 goal!
They did a very good job, no problems what so ever, but we had to wait for our back door locks to replace an additional 3 months. Never got an explanation on why for the delay. Provider replaced our side entry door, and replace our back door lock.
Business response:
Mr [removed member name], I am so very sorry about the delay in getting the locks. This is the first time we have ever ordered locks for a door we did not install and no excuses, we totally dropped the ball. Our goal is complete customer satisfaction and I want to let you know that I am taking this to each person involved and using it as a training opportunity. Again, I apologize for any inconvenience this delay caused. Please feel free to contact me directly if you would like to discuss this further. I know how many options... read more
Doors were installed very well. Everything was as quoted. Workmanship and materials were first rate. Only problem was that it took longer than expected for the garage door and the patio door to be delivered. I would definitely use this company again. Installed a storm door, patio door and side door to garage.
Excel Windows has a 4.4 star rating with 309 reviews.
Excel Windows is open now. It will close at 4:00 p.m.