Extended Stay America - Akron - Copley - East

Business response:

Dear Guest, Our entire team here at Extended Stay America would like to thank you for the generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back the next time you travel to the city. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for taking the time to share your review. Our goal is to provide an exceptional experience, and it’s always rewarding when a guest’s stay goes so smoothly. It was a pleasure to host your time in the city, and we hope to see you again soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your thoughtful feedback. We are pleased to hear that you found our staff friendly and professional. It is nice to know that your room was clean and provided a safe, comfortable place to rest. We strive to offer reliable accommodations at a great value, and we are glad this met your expectations. We look forward to welcoming you again. Sincerely, Hotel Management