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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was very apartment like setting then it was playing and I had no problem with the staff with my request
They were old shoes and dog toys and other debris under the bed which hadn’t been cleaned or vacuumed in probably months
Business response:
Dear Russ, We appreciate you taking the time to share your experience with us. We sincerely apologize for the unacceptable condition of your room and for the oversight in housekeeping, which did not meet our standards. Your comments have been shared with our housekeeping teams to ensure that such issues are addressed promptly and thoroughly in the future. We value your feedback and hope you will consider giving us another opportunity to provide a stay that reflects the level of cleanliness and comfort that all our guests des... read more
The parking is good enough and you get what you pay for. :/
Business response:
Dear Jeremy, Thank you for choosing Extended Stay America and taking the time to share your feedback with us. We’re glad to know you enjoyed your stay and that the parking arrangements met your needs. However, we regret any elements that didn’t make the experience entirely seamless. It was a true pleasure to have you as our guest, and we look forward to seeing you again soon! Sincerely, Hotel Management
Friendly staff
Generally good value for pet-friendly stay Spacious, pet-friendly suites. While breakfast options are limited and the rooms could use a refresh, the team members are helpful and the location is easy to find. Even with dogs in nearby rooms, the hotel was quiet.
Business response:
Dear Ashley, Thank you for choosing to stay with us and for taking the time to write your review. We’re pleased to know you enjoyed the comfort of your suite and the welcoming service of our team. It’s also great to know that our convenient location and pet-friendly environment contributed to your overall experience. Your comments on areas for improvement are appreciated, and we’ll keep them in mind as we work to enhance our guest experience. It was a pleasure hosting you, and we look forward to your next stay at Extended St... read more
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 3.6 star rating with 1,474 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.