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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Employee manager Candace was very helpful
Staff is very helpful
Business response:
Dear Guest, Thank you for your kind words! We are delighted that the staff made a positive impression during your stay. At Extended Stay America, providing excellent service is our priority, and we truly appreciate your feedback. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management
The kitchen was very convenient and the staff was very helpful when we came in, with answering questions. Thank you!
Best Value & Safe This hotel is by far one of the best I have stayed at for value, cleanliness, safety, comfort, and staff. It is not the newest, but being extended stay and having a full kitchen, plus the safety, staff & price, I would choose to stay here any time I visit the area.
Business response:
Dear Guest, Thank you for your kind words! We are delighted to hear that you found great value, comfort, and safety during your stay at Extended Stay America. Providing a welcoming and enjoyable experience is our top priority, and we truly appreciate your support. We look forward to hosting you again on your next visit! Sincerely, Hotel Management
No water pressure The room was clean. Amenities were as expected for a budget hotel. Nothing fancy but nice enough for overnight. Water pressure was nearly nonexistent, shower handle was leaking making it worse.
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased you found the room clean and the amenities met your expectations. However, we sincerely apologize for the low water pressure and leaking shower handle, which impacted your stay. Guest comfort is important to us, and we will promptly address these maintenance concerns. Your feedback helps us improve, and we genuinely appreciate it. We hope to provide you with a better experience in the future. Sincerely, Hotel Management
Underwhelming My bed was just a mattress on a flimsy metal frame. Didn't fit properly move all around. Sheets are old and thin. Bath tub drain was broken. Breakfast was not really a breakfast it is just grab and go stuff which was all gone as people were grabbing handful of muffins and granola bars. Definitely get what you pay for at this one.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback, and we sincerely apologize that your stay did not meet expectations. The concerns you mentioned, including the bed frame, linens, and bathroom drain, are important to us, and we will address them with our team to ensure improvements are made. We also regret that the breakfast options were not replenished as needed and understand how frustrating that must have been. Guest comfort and satisfaction are our priorities, and your feedback helps us enhance our se... read more
Staff was very good
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 991 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.