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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Travel nurse I was put in 3-4 different rooms because the rooms were not clean. Sheets were dirty and had been slept on, had hair in the sheets, blankets were not clean, room was not clean, bed was not made, dressers had dirty stuff on them, one room the bathroom had BM in the toilet & bathroom was not clean. I could not get in & out of my room because the key didn't work so the only way I could get in was if the staff let me in, I was told I had to take what ever they had and that I couldn't get my money back because I book... read more
June Wedding Hotel was clean, however the front counters needed to be wiped down and the breakfast bar was empty. The room was clean and comfortable. The staff was friendly and courteous.
Business response:
We appreciate you taking the time to share your experience. I will make sure to refer the notes about the cleanliness and the grab-and-go breakfast to our staff. Other than that, I am glad you enjoyed your stay with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
They're working on it. They're in the process of remodeling. I believe I got one of the new rooms. Everything looked fresh and clean. However, they hadn't cleaned the evaporator coils on the air-conditioner, so even though I was in a non-smoking room, it smelled like cigarette smoke when I turned it on. Oh, and the hallway had a definite pot odor which seemed to be coming from the closed-off construction area.
Only thing I did not like about hotel is they have no facilities for breakfast. There is coffee and muffins in a loby.
Was in town for 5 days. Room was very clean, accomodating. Nice that it had fridge, microwave. Location is great...close to shopping, restaurants, highway. Was surprised how quiet it was for the location. Would recommend to anyone and would stay again.
Reasonable price room that was updated and clean The front desk clerks was very friendly, the male from the evening and the women in the morning, The room was clean and updated. It appeared to be an older building that had been updated. I received a phone call after I checked into to determine if everything was fine. That was awesome. For the money you pay I would recommend staying here as I will stay here again.
Business response:
Thank you so much for posting a review of our property. I am so proud of our staff for providing you with excellent customer service. I’m thrilled that you found our hotel to be a great value! Once more thank you for posting the review. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Love this hotel. GREAT experience LOVE this hotel. Will always stay here and the price is PERFECT!!!!!!
Business response:
I want to thank you for taking the time to post a review of your experience with us. I'm so pleased to hear that you enjoyed your stay and found our hotel to be a great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Weekend stay. Our stay was enjoyable, the service at the front desk was professional and polite. The only issue we had was with the grab and go breakfast. As per your advertisement we expected a real continental breakfast, not grab condiments off a cart in the front hallway.
Business response:
Thank you for taking the time to write a review of you stay. I’m glad that you enjoyed your stay here with us. I’m sorry that our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. We look forward to seeing you stay with us again in the near future.
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 960 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.