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Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Dear Renee, Thank you for choosing our hotel on your recent visit. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management
Business response:
Dear Otto, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Business response:
Dear Tammy, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Business response:
Dear Manuel, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Going downhill We have stayed here in the past and it was quite nice. It is starting to go down. The pillows were lumpy which gave me a sore neck. The towel bar was missing so no where to hang towels. No do not disturb signs. The site said you could get a bag of breakfast to go. That was misleading. It was a very limited choice of granola bars or muffins. No coffee pot in the room. They require an ID for every adult in the room to see if you’ve been kicked out before. Although I understand the meaning behind this it kind of ... read more
Business response:
Dear Eilene, Thank you for your continued loyalty as a returning guest. We sincerely apologize for not meeting your expectations with our grab-and-go breakfast and amenities. Your comments are invaluable, and we will consider them for future enhancements. We understand the importance of well-stocked amenities and offer in-room items at our front desk upon request. Your insights guide our improvements, and we hope you reconsider, giving us another chance to provide the quality stay you've previously enjoyed.Sincerely,Hotel Ma... read more
Business response:
Dear Cristina, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Ot was ok the tv didnt work nor did the phone the neighborrs fough 3 of 4 days at late hours 2 to4 am we up listening to the commotion whilst nothing is done. The sink havd residue from last renters food and disposal of food and trash inside.Though overall it was ok.
Business response:
Dear LATONYA, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations or also our high standards. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will consider giving us another chance to show you the hospitality we are known for. Thank you.Sincerely,Hotel Management
Location and service, great.
Business response:
Dear Eduardo, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Business response:
Dear Shawna, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,582 reviews.
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.