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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
GRATITUDE What a nice surprise ! Quiet, clean, affordable lodging... located near all major needs, yet tucked away in a safe, secluded hideaway.
Business response:
Dear Rusty, Thank you for staying at Extended Stay America during your recent trip to Rio Ranch. We are delighted to hear you had an enjoyable, comfortable stay, and our location close to all your major needs was perfect for your visit. We strive to provide excellent value for our guests with our affordable lodging and clean suites. We appreciate you being our guest and look forward to welcoming you back!Sincerely,Hotel Management
Person at front desk tried to charge me more that the agreed amount that amounted to /- $10.00. When confronted about the change in price he redid the transaction and the price was /- $3.00 less that agreed price. Something funny is going on in this transaction. Facility was rather worn and had a poor smell. While checking for bed bugs under the mattress I found a brand new screw driver and no bed bugs.
Business response:
Dear ED, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a perfect stay, so we regret not providing you with one. We are sorry for the issues that impacted your time. Our front desk team is available to help you, but we will check what went wrong. Also, we will discuss with our housekeeping to double-check the room before delivery. Please return to enjoy the outstanding service we typically provide.Sincerely,Hotel Management
Overall good. Overall was ok. Bring your own conditioner. Shampoo is supplied but no conditioner.
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.