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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good have to ask for sheets and towels and go get them. The did not make bed so NO TOOM SERVICE no ice maker. No coffee I think it is not a hotel
Business response:
Dear JANE, We appreciate you staying with us and reviewing your experience. After reading your feedback about our housekeeping team not visiting your room, we regret knowing we may have missed an important communication step during check-in. And fresh linens and towels, along with any toiletries, are always available at the front desk. However, we apologize for the coffee and not meeting your expectations during your time with us; we will address this appropriately to ensure it is not repeated in the future. We are grateful ... read more
Very poor. Not a hotel Won’t go back. No hair dryer not that clean wanted fresh towels had to go get them no maid service to make up bed very very poor
Business response:
Dear JANE, We apologize for the inconvenience you encountered during your stay. Your feedback is valuable, and we're sorry we fell short of your expectations. We'll address the issues you mentioned regarding amenities, cleanliness, and housekeeping to ensure a better experience for our guests. Your comments help us improve, and we're committed to delivering the quality stay you deserve. If you give us another chance, we'll work hard to provide a more comfortable and enjoyable visit. Thank you for sharing your concerns, and w... read more
Strong seafood odor, the air conditioning did not keep the room comfortable
Business response:
Dear Amanda, Thank you for being our guest and for sharing your feedback. We apologize for the issues you experienced during your stay. We work hard to provide a clean and comfortable environment for every guest; therefore, we are sorry for any food odor and AC issues that compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future.Sincerely,Hotel Managem... read more
I had the best stay here. It was clean and quiet. And the staff were so friendly, helpful, and professional.
Super quite & safe. Easy parking!
Business response:
Dear MARCOS, Thank you for staying with us at Extended Stay America and highlighting our safe environment and easy parking. We strive to deliver clean, comfortable accommodations, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit, and we look forward to your next visit.Sincerely,Hotel Management
Quiet with a view of the valley.
Business response:
Dear Karen, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read the quiet and view from our hotel makes your stay enjoyable. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
I would Go back because the employees were very nice and it is a very nice place to stay. Thank you
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.