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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that the lamp had a dimmer light to leave on at night. I didn’t like that there was no coffee pot!! First time staying there.
Business response:
Dear Ruby, Thank you for choosing Extended Stay America. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Sincerely,Hotel Management
It was clean enough, but everything here is in need of updating and freshening. There was rust on the shower rail. The areas around the shower knobs were unfinished and leaking. There is no shampoo, no pots or pans or silverware or coffee pot.
Business response:
Dear Guest, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet all of your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
Everyone was nice
Very friendly employees, great location.
Business response:
Dear Tomasz, Thank you for the great review and for taking the time to recognize our hotel. We're thrilled to hear that you enjoyed both our exceptional service and our location. We appreciate your feedback and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Excellent
A good stay. Room was good beds were very squeaky. Otherwise, it was very good.
Business response:
Dear Bruce, Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you enjoyed your time with us and also appreciate your input about the beds, as it helps us improve our services. Rest assured, we will take your concerns into consideration and discuss them with our team. Thank you again for your valuable insights, and we look forward to welcoming you back to Extended Stay America in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 3.2 star rating with 2,088 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.