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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not get room i reserved and the was not breakfast other than coffee and tea
Business response:
Dear Guest, Thank you for choosing our hotel during your recent visit to the area. We want to express our sincere apologies for not receiving the room you booked. While we make every effort to accommodate such requests, there are occasions when the desired room is already occupied or unavailable. Furthermore, your valuable input regarding our breakfast offerings will be shared with our leadership team to identify opportunities for enhancement. We would welcome the opportunity to host you again and to provide you with the exc... read more
A very strong smell of smoke in the hallway.
Business response:
Dear Guest, Thank you for your feedback. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We appreciate you bringing this to our attention so we can address it appropriately. We hope to have you back for the seamless, outstanding stay you deserve.Sincerely,Hotel Management
It was well keep up.i wish there were paper cups and bucket to get ice.
The website says that it has a pool but it doesn’t have a swimming pool. Everything else is great
Business response:
Dear Guest, We sincerely apologize for any confusion regarding the pool amenity. We understand the importance of this feature and regret any inconvenience it may have caused. We appreciate your feedback and are pleased to learn that your experience in other areas met your expectations. Thank you for sharing your insights with us. We look forward to the opportunity to enhance your next stay and ensure it is truly exceptional.Sincerely,Hotel Management
It’s a delight to have some where I can spend with my kids for a week and not worry about eating out all the time
Hotel was nice and clean
Business response:
Dear Guest, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's lovely to learn how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with the service, comfortable suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely, Hotel Management
They need to check sprinkling they were hitting windows
Business response:
Dear Guest, Thank you for your feedback. We apologize for the issue with the sprinklers and the impact it had on your stay. We will look into this and take steps to resolve it to ensure a more pleasant experience for future guests. We appreciate you bringing this to our attention! We hope the rest of your stay was pleasant, and we hope to welcome you back in the future for a much more enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 1,977 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.