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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant stay Overall, it was a pleasant stay the only downfall was the upper level had a distinct odor.
Business response:
Dear Jose, Thank you for the positive rating and for choosing Extended Stay America. We are delighted to hear your stay was a pleasant one. Your note about the smell on the upper level is appreciated and will be shared with our team for prompt attention. We hope to welcome you back soon for an even more enjoyable and refreshed visit. Sincerely, Hotel Management
It was busy when I got there but overall went well
The hallways needed vacuuming but the room was ok. It was clean and the A/C worked. My issue was that there was only one bath towel, no wash rags and no hand towels for my 3 day stay. Make sure you check the towel situation when you get to your room.
Business response:
Dear Jim, Thank you for sharing your experience. We're glad to hear that your room was clean and the A/C worked well during your stay. However, we apologize for the condition of the hallways. That’s not the standard of service we aim to provide, and we will address this appropriately. We also regret any disappointment you may have with our in-suite amenities. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities. However, these items ... read more
Desk clerk, Michelle, was very welcoming and accommodating. She made the check in easy and smooth. Thank you!!
Business response:
Dear Laura, Thank you for sharing your experience. We’re delighted Michelle left such a positive impression with her warm and helpful approach. It’s wonderful to know that check-in felt smooth and welcoming. We look forward to having you stay with us again at Extended Stay America. Sincerely, Hotel Management
The shower was leaking back to the wall so later it will cause mold and the downstairs room to drain water
They advertise breakfast, but it’s literally coffee and a granola bar.
Business response:
Dear Juana, Thank you for your feedback. Our complimentary breakfast is a grab-and-go style, offering a quick and convenient start to the day. Your comments help us identify areas where we can improve overall guest satisfaction. We hope you’ll consider visiting us again and allow us the chance to provide a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,069 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.