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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Professionalism and Customer Service was Top Notch!!!!!
Business response:
Dear Guest, Thank you for your excellent review! We're overjoyed to hear that you love staying with us and that our friendly staff and comfortable rooms have made your stay memorable. We're grateful for guests like you who make our hotel feel like a home away from home. Extended Stay America looks forward to welcoming you back soon!Sincerely,Hotel Management
Convenient location, however traffic noise is constant
Business response:
Dear Guest, Thank you for your feedback! We are pleased to hear that you found our location convenient. We understand that traffic noise can be disruptive, and we genuinely appreciate your honesty. We are continually seeking ways to enhance our guests’ comfort, and your input is invaluable in this process. We hope to have the opportunity to welcome you back in the future for a quieter and more enjoyable stay.Sincerely,HotelManagement
My keys did not work after check-in… They refused to come up and give me new ones so I had to lug all my luggage back down two Long hallways and an elevator with poor knees and back to get new keys! Poor poor poor poor Customerservice
Business response:
Dear Guest, Please accept our sincere apologies for the inconvenience you encountered with your room keys. We understand that your experience was far from what you should expect, and this situation does not reflect the high standards of customer service we strive to provide.Your remarks are taken seriously, and we have already shared your comments with our front desk team to ensure this is addressed and will not happen again. We appreciate your patience and understanding and assure you that your feedback will be used to impr... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 1,977 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.