Extended Stay America - Albuquerque - Rio Rancho Blvd.

Business response:

Dear Michael, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We loved having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Sincerely,Hotel Management 

Business response:

Dear Juan , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future. 

Business response:

Dear Donna , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future. 

Business response:

Dear Danny , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future. 

Business response:

Dear Putri, Thank you for choosing Extended Stay America. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Debra Rodriguez , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay.We will look into what we can do to close that gap on the bottoms of the doorways . We wish you safe travels and hope to see you back again in the near future. 

Business response:

Dear Amy, We're glad to hear you found the room clean and that the essentials served their purpose during your stay. We're sorry to hear about your experience with the beds. Your comfort is important to us, and we appreciate your feedback. We hope despite this issue; you found other aspects of your stay satisfactory. Your comments help us make improvements for a better guest experience.Sincerely,Hotel Management 

Business response:

Dear Arneil , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future. 

Business response:

Dear Michael , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.