This profile has been claimed by the business owner or representative.
Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so great The bathroom was dirty in the shower, there was used soap with hairs on the floor of the shower was hairs. It look like they haven’t scrubbed the tub in a while. The customer service was not so great also to get towels and more bedding sheets took a while. There was no breakfast, there was also no pool.
Business response:
Dear Guest, Thank you for the feedback. We aim to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we apologize for any frustrations or inconveniences you may have had during your visit. Rest assured that we take these issues seriously and are committed to improving in these areas to ensure that all guests have an enjoyable experience. Thank you for bringing this to our attention. We hope to make your next stay with us outstanding in every possible way.Sincerely,Hotel Management
Definitely be coming back everyone was so helpful and welcoming
Some good, some bad. The bad can be fixed. I didnt notice until i brushed my teeth and shaved, that there was already shaved beard stubble around the sink. Seeings how my beard stubble is a different color and consistency, i knew it wasnt mine. The ironing board was dented in spots, so ironing my shirt left wet spots and hot spots. They made a big deal about smoking in the rooms when i checked in, yet, everyday when i git back to the room, i had to pass a cloud of Marijuana smoke. I cant stand that smell. The water pressure ... read more
Business response:
Dear Daniel, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Once again, we are sorry for the concerns that impacted your overall time with us. Should your future travel plans bring you back to th... read more
Was not aware of construction until checking in. Elevator out of order for 3days and we were on the 3rd floor.
Business response:
Dear BOB, Thank you for choosing our hotel and letting us know about your stay. We genuinely care about delivering an exceptional experience to all of our guests; therefore, we are sincerely sorry for the issues you encountered. We understand how this can impact the overall experience, and we will address this appropriately to ensure our guests' comfort and satisfaction. Thank you for staying with us, and we hope to have you revisit so we can provide you with the flawless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,105 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.