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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bring kitchen stuff! Full kitchen but bring pans if you can and coffee filters and coffee! I wish I would have known the kitchen wasn’t stocked with utensils but if you know that beforehand you’re good to go!
Business response:
April, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Did not like the $200 deposit required. Room smelled of urine. No Kleenex. No blanket for sofa bed. Sheets looked dirty. No breakfast.
Business response:
Belinda, thank you for taking the time to share your feedback. We regret not meeting your expectations and apologize for the inconvenience you experienced due to the mistakes made when servicing your guest room. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We are also sorry if you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover i... read more
I was pleased with the stay and staff, but they could use updated furniture repainted walls, and flooring repair.
Business response:
Thank you for your comments. We are actually in the process of touching up all our walls and replacing much of the flooring. We hope to see you again.
It was ok... The room was good for the overnight stay. Our room needed some serious updating/work/renovation. I did not feel it was business oriented as there were no in-room USB ports as in other hotels I had stayed at. I was disappointed to see the quick fixes that were made to the bathtub. I thought the one night stay was very overpriced for what you got. At least the Wi-Fi was free and customer service was very good.
Business response:
Thank you for choosing us for your recent visit to our area. We hope your overall stay was enjoyable; however, we regret if you did not leave completely satisfied. We are grateful for your feedback, as this helps us improve going forward. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area. Sincerely, Hotel Management
Great staff! Everyone at the front desk was extremely helpful! They made our stay better. The main problem we ran into were the door locks at the back and side entrances - sometimes they would work for one key, most of the time they would not work at all, so we would have to trek around to the front to get in and walk all the way back to the side entrance to unload! If America Suites is not going to be able to serve breakfast then they should notify Hotels.com so it can be posted on the website, so people can be prepared.
Business response:
Dear Kristina ,Thank you for taking the time to complete a review for our hotel. We use this information to ensure all guest and guest to come have the best experience . Thank you again and hope to see you back very soon.
Room 142 at the very opposite side of the lobby was ok. The renovation to the room was obviously an improvement but it wasnt done professionally. Incomplete paint jobs at the baseboards make the room feel cheep. Lights are a little dim but theres a lot of them in the room so its not dark in there. Didn't bother to take a shower, tub wasnt gross but just not up to my standard (I usually stay at the Hyatt). With everything in the room, the cleanliness and the price i would rate this place a 7/10. Renovate the bathroom and this... read more
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Very clean nicely kept front desk is awesome. Easy access to I25 and Paseo love the area.
Business response:
Carolina, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our well-kept property as well as our ideal location. We are also pleased you were impressed with our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
It wasn’t the loony clerks fault - the room was suooose to be ready at 3 - had to wait almost 2 hours :(
Business response:
Heidy, thank you for taking the time to review your stay with us. We apologize that your room was not ready upon your arrival and for any frustration and inconvenience this caused. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We are grateful for your patience and also your constructive feedback. We hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, Hotel Management
This was not a nice property, the rooms were dark, old and had a terrible smell.
Business response:
Dear Cynthia ,Thank you for taking the time to complete a review for our hotel. We use this information to ensure all guest and guest to come have the best experience . Thank you again and hope to see you back very soon.
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,104 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.