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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel met our needs. Bed was comfortable, room was clean. Only negative was the pillows.
Business response:
Dear Kim, Thank you for your feedback! We’re happy to hear that the room and bed met your needs. We truly appreciate your comments regarding the pillows and will review them with our team to improve future stays. We hope to welcome you back to Extended Stay America for another comfortable visit.Sincerely,Hotel Management
Blah I was excited at how clean and roomy the rooms were. I was happy with the size of the kitchen and stove area. Once I had settled in I started realizing that there was nothing in the rooms. I had to ask for hangers, trash can, bowls plates, silverware, ice bucket, towels, pots pans everything I thought would already be in the rooms. I’m not sure how many times I went to the front desk to ask for things. I felt like I was inconveniencing the front desk. It was nice but staying in an empty room that states “everything you ... read more
Business response:
Dear Felicia, Thank you for your patronage and for sharing your feedback. Although we were pleased that you initially had a positive impression, we sincerely apologize for the inconvenience you experienced regarding the amenities in your room and the cleanliness standards. Our front desk team makes concerted efforts to communicate the details of our amenities during the check-in process, and we regret that this was not reflected in your experience. To uphold cleanliness for all our guests, we store dishware at the front desk... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,119 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.