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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice
Business response:
Dear James, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding service and hospitality, and your compliments for the team serve as encouragement to all of us. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Tub was super old but staff were great. Breakfast terrible definitely not breakfast at all. Dog next to us was loud and made lots of noise.
Business response:
Dear Ramona, Thank you for taking the time to review our hotel. We are pleased to learn that you value the service provided by our staff. However, we sincerely apologize for not fully meeting your expectations regarding our grab-and-go breakfast options and for the disturbance caused by a neighboring pet during your stay. If we had been made aware of this situation, we would have been more than willing to assist in resolving it. Furthermore, we will ensure that your feedback is communicated to our leaders for consideration a... read more
It met my needs. Visit was brief.
Business response:
Dear Bill, Thank you for the wonderful review. We are delighted we met your expectations for a wonderful stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Hotel Management
Not sure where all the negative reviews came from but this hotel is decent. The room was clean, the property was quiet, parking was fine. The breakfast is more like grab and go (just coffee and muffins etc.) I’d recommend this place if you only need to stay 1-3 nights.
Water not hot in the shower. The room was extremely clean. The TV didn't work. Which turned out to be okay. The front desk staff was amazing. The coffee was good. But I miss having coffee in the room because I've never stayed in an Extended Stay before. I would definitely stay there before but you need to make the water in the shower hotter. Please. There was something wrong with the satellite dish or whatever so hopefully that's been fixed.
Business response:
Dear Joyce, Thank you for sharing your valuable feedback about your recent stay with us. We hope that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention. Your feedback helps us to ensure that future guests can enjoy a seamless and comfortable stay. We value your input and hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
They need to update amenities as they do NOT offer breakfast, only coffee.
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,069 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.