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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OMG it could’ve been a better time. The fire alar When we checked in there was a bed problem. No more queen so we had to settle with a full
Business response:
Sondra, thank you for reviewing your stay. We are sorry we were unable to provide you with the room of your choice and regret the inconvenience caused. We are reviewing this matter with our front desk team. We hope you will visit us again in the future so that we can try our best to accommodate you with the room that best meets your need. Sincerely, Hotel Management
Business response:
Thank you for choosing to stay with us!
The staff was friendly and knowledgeable. The room was perfect for a family of 5.
Business response:
Thank you for confirming your stay at Extended Stay America while here to meet your son was an excellent one. We are happy reading you loved the spaciousness of your well-kept room and that you were awed by the service delivered by our associates. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Alexaus, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The bed was not a queen as we had asked for. It was very uncomfortable to sleep in. The room had a smell to it. Like old or smusty smell. Not good.
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with the bedding and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Dirty bed and Dog crap We have stayed at this hotel numerous times in the past, because of its location, and proximity to area softball fields. This time however it left a lot to be desired. Upon arrival no one was manning the front desk, my self and another patron waited close to 15 minutes for someone to show up. We checked into our room, it was as expected; however that night when we went to make the sofa bed out dirty bedding had been left on it from previous occupants. After attempts to call the front desk, and no answe... read more
Business response:
Michael, thank you for making us your home away from home. We are pleased to know you liked our location, but we are sorry for not meeting your expectations this time. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. Also, your comments have been shared with the front desk team members to ensure a better outcome going forward. We would appreciate you giving us another opportunity to show you the hospitality you should have received on this occasion. Sincere... read more
Business response:
Jennifer, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,105 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.