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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was great, the cleanliness and customer service were questionable
Business response:
Thank you for choosing our hotel. We are pleased you liked the ideal location, but we are sorry you did not found our property clean and regret you did not have a positive experience with our associates. We value your feedback and have taken note of it. Thank you for your comments, and we hope to welcome you back in the future. Sincerely, Hotel Management
Decent place to crash. Not very comfy, just basics but clean.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
It was fast booking and I enjoyed my stay. It was a neat hotel
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with the cleanliness of our property. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
No coffee maker in room, not a good selection of breakfast. Pillows too soft. Not enough paper cups.
Business response:
Sharon, thank you for your review. We are pleased to see the rating as it states you had a pleasant visit, but we are sorry you were not aware of our kitchenware policy. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We also regret you did not like our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you for the nice ra... read more
Location is convenient. Having a kitchenette is helpful.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice stay and that you were impressed with our ideal location as well as the well-equipped kitchen. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The size of the beds were little small. The sheets smelled the chlorine.
Business response:
Thank you for your review. We are sorry for your disappointment with the size of your bed and for the cleanliness issues you encountered. Your feedback will be shared with our housekeeping team for review and action. We value your comments and hope to have another chance to provide you with a better experience. Sincerely, Hotel Management
there was no one at the desk to check in we had to wait 15 min for some one. the same on check out there wasnt anyone there for a bit the carpets had stains on it in many places and the room smelled like cigaret smoke the property could have used paint in many areas
Business response:
Thank you for sharing your evaluation online. We are sorry for the wait-time you experienced at check-in and check-out. Your feedback is shared with our front office associates to be more diligent moving forward. We sincerely apologize for the inconvenience you encountered in your room, which made your stay uncomfortable. The stress caused is undoubtedly understood, and your feedback about the odor and cleanliness issues have been discussed with the head of our housekeeping team to take the corrective measures. Counting on y... read more
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,380 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.