This profile has been claimed by the business owner or representative.
Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee maker in room, not a good selection of breakfast. Pillows too soft. Not enough paper cups.
Business response:
Sharon, thank you for your review. We are pleased to see the rating as it states you had a pleasant visit, but we are sorry you were not aware of our kitchenware policy. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We also regret you did not like our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you for the nice ra... read more
Location is convenient. Having a kitchenette is helpful.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice stay and that you were impressed with our ideal location as well as the well-equipped kitchen. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The size of the beds were little small. The sheets smelled the chlorine.
Business response:
Thank you for your review. We are sorry for your disappointment with the size of your bed and for the cleanliness issues you encountered. Your feedback will be shared with our housekeeping team for review and action. We value your comments and hope to have another chance to provide you with a better experience. Sincerely, Hotel Management
there was no one at the desk to check in we had to wait 15 min for some one. the same on check out there wasnt anyone there for a bit the carpets had stains on it in many places and the room smelled like cigaret smoke the property could have used paint in many areas
Business response:
Thank you for sharing your evaluation online. We are sorry for the wait-time you experienced at check-in and check-out. Your feedback is shared with our front office associates to be more diligent moving forward. We sincerely apologize for the inconvenience you encountered in your room, which made your stay uncomfortable. The stress caused is undoubtedly understood, and your feedback about the odor and cleanliness issues have been discussed with the head of our housekeeping team to take the corrective measures. Counting on y... read more
The only problem was the housekeeping didn't provide us or came around for extra toiletries or towels when we ran out, on our 4 day stay there. Other then that our stay was wonderful.
Business response:
Stephanie, thank you for being our guest. We are glad you had an overall pleasant stay. Please note, extra toiletries and towels are available at the front desk and are complimentary. We will remind our staff to communicate this more diligently going forward. We appreciate your comments. Please come and see us again soon! Sincerely, Hotel Management
No comment right now!
Business response:
Steven, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Good cheap stay with friendly service, not too many frills
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,397 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.