This profile has been claimed by the business owner or representative.
Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ok no utensils, coffee, vending machines, ice machines, cups, etc, no shampoo, no breakfast..only coffee and factory wrapped muffins on a table.
Business response:
Lisa, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Inexpensive, clean and newly-remodeled Hotel was clean and room was newly-remodeled. I had never stayed in an Extended Stay before so getting your own towels and dishes took a little getting used to. And the breakfast was kind of abysmal. But it was very inexpensive. The staff was really nice too. I had no one next to me until the last night but the walls are very thin.
Business response:
Thank you for being our guest at Extended Stay America and for the feedback. It is a pleasure knowing you liked your well-equipped room and that you received an excellent service from our staff. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. It was a pleasure hosting you and we look forward to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for your excellent rating. We are thrilled to know you were satisfied with our offerings and that you had a wonderful experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Good stay The rooms were very spacious. Had a little bit of a smell when we came into the room but we were able to open the windows.
Business response:
Alexis, thank you for staying at Extended Stay America. We are glad you had an overall nice time with us and that you liked your roomy room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Miguel, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Steven, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Mike, thank you for staying at Extended Stay America and for the review. We appreciate you had an enjoyable stay with us and that we were able to provide you everything up to your satisfaction. It was a pleasure hosting you, and we would love to serve you again when in the area. Sincerely, Hotel Management
clean but service marginal Clean place I am not sure where the front desk staff goes but when you need them they are not around. Was supposed to be a continental breakfast in the morning when I got there noting was to be found all coffee urns were empty and no one around to ask for more
Business response:
Thank you for choosing to stay at our hotel. We are not certain of the time you visited for breakfast, but we can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guests are able to take advantage of our complimentary amenities. Thanks again for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your stay was enjoyable and you will stay with us again whenever you are in the area. Sincerely, Hotel Management
Perfect location to where I needed to be. The hotel staff was wonderful. The room was comfortable and clean, but maintenance needs to wipe around the kitchen fan above stove. The trashcans in lobby, outside front door, etc... all needed to be emptied. There was trash on the elevator floor. It was there for hours. Should have been cleaned up. The "breakfast bar" was quite messy and needed to be wiped down and dusted. Made things look dirty. But overall, it was a comfortable stay. Just needs to be cleaned up better.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our Front Desk associates. However, we are sorry for the cleanliness issues you had while you were here. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the oppor... read more
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,397 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.