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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average room at average price. Avg. room at avg. price. Room and bedding smelled of cigarettes although supposed ro be smoke free. Had to call a special number to get someone to help me access wifi. All else ok.
Business response:
Thank you for posting a review of your stay. It's nice to read that we met most of your expectations. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Tammy, we are delighted you had a pleasant experience at Extended Stay America. We appreciate your kind rating. Please come and see us again soon. Sincerely, Hotel Management
Excelent Very good
Business response:
Edward, thanks for posting a review so future travelers can read about your pleasant experience at Extended Stay America. It's so nice to know how much you enjoyed your stay with us. Thanks again, we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Marc, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
OK hotel the rooms were ok, smaller than expected. But all the items you need were made available. The hall way was dirty needed cleaning and vacuum, but was not done for two days. Check in person was not very friendly, but professional. A need for a warmer introduction would have made the stay more equitable.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read your room was adequate to your need and our location was perfect for your needs. Your feedback in regard to cleanliness and service will be shared with the respective teams so that they can step up their game. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Missing a night in reservation. There was glitch with hotels.com and only one of my nights was under the reservation instead of the 2 I originally booked. Hotels.com had my original reservation for 2 nights but your hotel wouldn't honor the price originally booked through hotels.com and I had to book a separate night for a little bit more. I am not sure where the miscommunication was and why hotels.com had 2 nights but you only had one night.
Business response:
Allison, please accept our sincere apologies for the reservation mix-up issues you encountered while here. We will investigate what went wrong in your instance. We are reviewing the situation as a training tool to improve our procedures to ensure a better experience to our guests. We hope you will consider giving us another chance to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Tracy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
I felt like I was at home. very courteous staff. no complaints here . we will be back!!!. Did not want to leave at all.
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thora, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,355 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.