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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sorah, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great price, terrible place. Very rude front desk. Guests leave plates, cups, silverware outside of room and it stays there for almost 48 hours. Breakfast was terrible, and parking is very limited.
Business response:
Thank you for taking the time to write a review and post it online. We apologize for the problems you experienced and that we did not completely address these to your satisfaction. Your feedback matters to us, and we want every guest to leave with a nice impression. We hope you will give us another opportunity to show you the excellent service and hospitality that we are typically known for providing. Sincerely, Hotel Management
Unhappy..... We didnt get the room that we requested for on hotel.com something happened that they put us in a room that had two beds. So we had to take it once we got into the room my partner and I push the two beds together. It was our Anniversary who wants to sleep in separate beds. When we move the beds together there was an empty beer can under the bed. Of course I was piss cause all the money you put into getting a room. Then it seem like there wasn't no housekeeping there. We know next time to book at the comfort suit... read more
Business response:
Thank you for being our guest. We are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management
Casino trip Clean comfortable Room. Great location to visit Sands. I enjoyed and will return. Easy to find and easy parking. Front desk person very good service.
Business response:
Edward, thank you for your wonderful feedback of Extended Stay America. We are thrilled to know you loved each and every aspect of our hotel and had an excellent stay with us. It was a pleasure hosting you, and we cannot wait to see you again soon. Sincerely, Hotel Management
Business response:
Warren, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Room had a few missed cleaning issues. Did not except cash payments.
Business response:
Thank you for the review of your visit to our hotel. We are happy your overall experience was enjoyable, but we are sorry for the cleanliness issues you had in your room. We have addressed your concerns with the staff, and we have taken corrective actions so this does not happen again. We also regret any other inconvenience caused to you due to our hotel policies. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Misleading stay should be their name First off this hotel was very conivent to just have a bed to sleep in. But if you need other anything other than that, don’t go. Secondly they offer a queen size bed, listed on their website and everything. When we got into the room, that bed was a full. Had my boyfriend ask the front desk about it and the manager admitted it wasn’t a queen size bed. Very very misleading. In addition we stayed two nights there, there was no change of sheets from the first night or cleaning done. Makes you... read more
Business response:
Brianna, thanks for being our guest. We are sorry we missed meeting your expectations with regard to your room. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We apologize we did not communicate this properly at check-in. We truly regret all the inconveniences caused to you while you were here. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Manag... read more
The hotel was pretty nice. There's a little kitchen in it which was a pleasant surprise. Hence the "extended stay" brand. Fridge, microwave, stove, kitchen sink. Although there were no utensils or glasses in the cabinets.
Business response:
Brett, thanks for staying at Extended Stay America and for the feedback. We are delighted to know you liked your fully-equipped room and that you had an enjoyable stay. On behalf of the entire team, we look forward to your next visit when in the area. Sincerely, Hotel Management
Business response:
Thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,380 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.