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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect for an overnight stay on a long road trip
Business response:
Sara, thank you for staying with us and for sharing your experience with other travelers. We're so happy to know you had a great night's rest here during your road trip. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Bethlehem. Sincerely, Hotel Management
Nice enough place to stay; bad experience with staff. Traffic slowdowns caused us to be checking in much later than we had planned. The sign on the hotel door said to use the phone inside the door to reach the clerk after 11:00. I did so, and hear it ringing inside the hotel. And ringing. And ringing. For 10-15 minutes. I called my wife who called Expedia who called the hotel too. 30 minutes later we finally checked in. The next morning we were wakened by the sound of talking outside our window. Unbeknownst to us, our window... read more
Business response:
Thank you for taking the time to review our hotel. Please accept our apologies for the poor service you received during your stay with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope you will consider staying with us once more so we can provide you with the hospitality you should have experienced on this visit. Sincerely, Hotel Management
Business response:
Warren, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Cierra, thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
良い 価格の割に清潔感があって良い
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered during your stay. Your feedback has been discussed with our housekeeping team to be more diligent with their efforts to ensure our future guests never face the same. Thanks once more, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Sorah, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great price, terrible place. Very rude front desk. Guests leave plates, cups, silverware outside of room and it stays there for almost 48 hours. Breakfast was terrible, and parking is very limited.
Business response:
Thank you for taking the time to write a review and post it online. We apologize for the problems you experienced and that we did not completely address these to your satisfaction. Your feedback matters to us, and we want every guest to leave with a nice impression. We hope you will give us another opportunity to show you the excellent service and hospitality that we are typically known for providing. Sincerely, Hotel Management
Unhappy..... We didnt get the room that we requested for on hotel.com something happened that they put us in a room that had two beds. So we had to take it once we got into the room my partner and I push the two beds together. It was our Anniversary who wants to sleep in separate beds. When we move the beds together there was an empty beer can under the bed. Of course I was piss cause all the money you put into getting a room. Then it seem like there wasn't no housekeeping there. We know next time to book at the comfort suit... read more
Business response:
Thank you for being our guest. We are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,397 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.