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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older property with maintenance issues This is an older property and our room had quite a few maintenance issues with loose plumbing fixtures, a/c slow to cool, and lights in the room not working. The beds were too hard. If we are ever staying in Amarillo again, we will not stay here again. I had reserved the room a couple of days before the stay, and when I checked in they said they had no more rooms of the type I signed up for, so they promptly changed my room type.
Business response:
Brian, thank you for the comments.We aresorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
Business response:
Thanks Todd! Glad to have had you stay with us!
I stay at this property everytime I'm in Amarillo. I look for better rates and other hotels, but always end up selecting Extended Stay.
Business response:
Thank you for staying with us, and we look forward to seeing you again:)
Business response:
Hi Duane, we enjoy having you stay with us and hope you continue your stay:)
Business response:
We appreciate your stay and hope improve on your next visit!
Average stay
Business response:
Thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry if you had any inconvenience. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
Management rocks Wanda and Telia was super helpful and accommodating..
Business response:
We love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about Wanda and Telia. We will be sure to share your review with them as they will be so pleased. Thank you again and we look forward to seeing you again soon. Sincerely, Hotel Management
Was disappointed that the TV was not working, no signal...just wanted to see news for a bit....otherwise needs were met. Thank you for the Amarillo opportunity.
Business response:
I do apologize tv was not working. During your stay we had a tech on site and checked all connections, I hope you continue to stay here in the near future, Thank you:)
Very clean, nice staff, comfortable.
Business response:
Dear Emma, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 3.3 star rating with 1,857 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.