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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic room These are economy accommodations. Nothing fancy. It was quiet.
Business response:
Thank you for choosing our hotel. We are glad to know you were pleased with most of our services, but we regret not meeting your expectations with our accommodations. We value your feedback and hope to see you again. Sincerely, Hotel Management
You get what you pay for Had to wait 40 minutes before I could check in
Business response:
Alisha, thank you for taking the time to share your feedback. Small details truly matter, and based on your comments we fell short of these notable moments during check-in. Please accept our apologies for what you experienced. We appreciate your business and hope to have the opportunity to give you the excellent service you deserve on a future visit. Sincerely, Hotel Management
Liked everything. Good staff. Very helpful. Clean room, comfortable bed.
Business response:
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Very convenient access, clean and at a very good price.
Business response:
Thank you for the glowing review of Extended Stay America. It is our pleasure to offer spotless accommodations and an ideal location at an excellent price. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Not up to the expectations. Room206. Dbl bed suit had only 2 chairs for 3-4 ppl, only 1 worn out side table. A/C covers broken. Next door A/C was noisy like jack hammer running. Corridors are smelly. Utensils were showing ages of usage. No breakfast and limited internet. You pay for extra devices and faster internet. I would not come back.
Business response:
Shahid, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies for the issues you encountered in your suite and for the inconvenience it caused. We never mean to disappoint our guests in any way, and we can assure you that what you experienced is not acceptable by our standards. We will address the concerns you outlined and take appropriate actions. We hope you will give us another chance to serve you in the future. Sincerely, Hotel Management
comfortable and clean Room was comfortable and clean,
Business response:
Thank you for choosing Extended Stay America. We are pleased to know you liked your guest suite! We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Not their fault, but because of Covid restrictions, they could not provide Breakfast, not even coffee.
Business response:
Larry, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another pleasant visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.