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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean. Easy to get to. Pleasant experience. Good price.
Business response:
Elaine, thank you for the glowing review of Extended Stay America. We're glad to know you loved your well-kept room and that you were impressed with our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
On the NO breakfast! I don't know what your definition of "on the go" breakfast is but all that was available was Coffee... there was no breakfaast to speak of. Which not only adds another $50.00 for breakfast at local restaraunt... but wastes valuable time.
Business response:
Thank you for staying at our hotel. We are sorry you were unhappy with our breakfast offerings. Your feedback has been shared with our brand leaders to determine new choices. Thanks again, and we hope to see you back in the future so that we can provide you with an even better experience. Sincerely, Hotel Management
Overall not bad Overall hotel was clean and nice. There was still food in the fridge and wrappers in drawers, but otherwise clean. There is not much in the area and lots of trucks and traffic with people passing through that it was a bit noisy trying to sleep. The nighttime check in clerk was a bit grumpy and rude but the morning staff was very pleasant and helpful!
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant time with us, but we are sorry for the issue you had experienced. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management
Business response:
Daysha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Vinodh, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
cg room smelled bad, building a/c unit as noisy
Business response:
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping and maintenance issues you encountered. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Met all my needs for a business trip. Affordable and hospitable.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We're glad to know you found us to be at a fair price and that you were impressed with the service provided by our associates. We appreciate your business and hope to see you again on your next visit to Amarillo. Sincerely, Hotel Management
no coffee pot in room everything else was wonderful
Business response:
Thank you for being our guest at Extended Stay America. We're delighted you had a great time with us, but we're sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.