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Extended Stay America - Amarillo - West

4.2
  • Hotels
  • Amarillo, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2100 Cinema Dr., Amarillo, TX, 79124, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,143 reviews
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Lois's profile image
6 years ago

Clive IA hotel All was well except a big wrestling tournament group was there and hotel seemed short-staffed. Pool and spa was overchloriinated. Beautiful clean place with great hot breakfast. 

Business response:

Lois, thanks for the 5-star review of Extended Stay America. We are pleased to know you liked our well-maintained property and that that you could start your day with our delicious breakfast offerings. However, we are sorry for the inconvenience you had while being here. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Tami's profile image
6 years ago

More than I expected... The hotel and room were way more than I expected for the price. Skye checked me in and was more than courteous and helpful. The room was clean and comfortable. Perfect for 6-7 hours of sleep before getting back on the road. It would have been perfect for a longer stay as well. 

Business response:

Tami, thank you for staying at Extended Stay America. We are thrilled to read you loved your well-appointed room and our affordable rates as well as the courteous service provided by Skye. We will be sure to share your compliments with him. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Barry's profile image
6 years ago

Hot time in Amarillo, no NCAA games on TV. This was a stopover for one night while traveling. Check in was pretty good, only one attendant to answer phone and do all check ins. The room we were given did not have working AC, temp in Amarillo was 90. It too k some time but the attendant finally got us moved to a room with working AC. Bed was reasonably comfortable. TV did not get CBS which was showing NCAA games. Both rooms were same as far as no CBS. Message on TV said smart card improperly inserted. So overall this was ok b... read more

Business response:

Barry, thank you for choosing us for your overnights stay. Although you had a pleasant time with us, we are sorry for not meeting your expectations with the television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do appreciate you selecting our hotel for your visit, and we will hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Could have been much better. The front entry doors, elevator walls, and room window were dirty. The kitchen area smelled of cooking grease. Like something had been fried recently. 

Business response:

Thank you for your stay and for taking the time to post your review. On behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where we fell short. We only wish that we could have addressed these issues while you were here so that you didn't leave the hotel with a negative impression. We assure you that what you experienced is not the norm and ask that you give us another try whenever you return to the ar... read more

Pamala's profile image
Pamala 
6 years ago

Clean, convenient and a good value My husband & I are retired and travel a lot so we look for comfort, convenience and a good value in our hotel stays. Check in was friendly. The room itself wMyas clean and had mini-kitchen with 2 burner stove & refrigerator (including cooking & eating utensils. The bed was comfortable. The heating unit could be set to your desired temperature so we didn't have to guess how far to turn the knob. Power outlets were readily available for charging phones, etc., however, the TV was on a lowr ... read more

Business response:

Pamala, thank you for staying at Extended Stay America. We are delighted to read you liked our ideal location and affordable rates as well as your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Michael's profile image
Michael 
6 years ago

Business response:

Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Get what you pay for Safe, clean resting place for the night. When you are arriving late and leaving early, why pay for the extras? 

Business response:

Many thanks for choosing Extended Stay America on your visit to our city. It was a pleasure to know you liked our well-maintained property and that you had a pleasant visit. It was a pleasure to have you as our guest, and we look forward to welcoming you on your future stay. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Amarillo - West

How is Extended Stay America - Amarillo - West rated?

Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews. 

When is Extended Stay America - Amarillo - West open?

Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.