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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed only one night .It was a cozy bed all appliances worked & fresh towels.
Business response:
Thank you for your overnight stay at Extended Stay America and for the feedback. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Great room, great price. The room was great for the price. Unfortunately, it was next to the laundry on the first floor so it was noisy most of the time we were there, especially in the morning. The front desk people were nice enough. They also advertise breakfast. No breakfast, just snacks.
Business response:
Margarita, thanks for being our guest at Extended Stay America. We are delighted to read you were impressed with your room and that you found us to be a good value. Thank you for taking the time to review your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Check in is all paper. Lobby is dirty. Hallways dirty. Kitchen in room dirty. Outside doors into motel are all unlocked, key reader doesnt work. We were charged by a large dog that was unleashed and all the receptionist said was "He's friendly." Would not recommend this place.
Business response:
Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we apologize for the cleanliness issue along with the inconvenience caused due to the pet and regret our staff wasn’t able to turn this unpleasant experience to a positive one. Your feedback is shared with our team in an effort to improve our performance going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I'll stay elsewhere. No wifi, no resolution, can't operate like that.
Business response:
Kevin, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for the service and maintenance issues you encountered while you were here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
WELL LOCATED CLOSE TO HOSPITAL, MOVIES, RESTAURANTS. NOT VERY CLEAN, BUT CHEAP. BED WAS GOOD, WATER HOT. LIGHT OUT OVER COMPUTER DESK.
Business response:
Thank you for choosing to stay with us. We are happy you enjoyed your overall stay and that you especially appreciated our convenient location. However, we are sorry for the cleanliness and maintenance issues you experienced. We will share your problems with our respective team members for immediate review and action. Please come back and see us again. Sincerely, Hotel Management
Great place for a few days Tiffany at the front desk greeted us warmly, and explained all we needed to know about staying here.
Business response:
Our thanks for reviewing your stay at Extended Stay America. We are happy you liked many aspects of your stay and that our staff made for a memorable experience. Please be assured we will share your compliments with Tiffany. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Great place to stay.
Business response:
Kenneth, thanks so much for confirming to future travelers what a great choice we are. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Alan, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Amarillo Good friendly staff when we checked in, not so in the morning when we checked out, it was early so lady not a morning person maybe
Business response:
Jaime, thank you for staying at Extended Stay America. We are glad to read you had a pleasant visit. We value your feedback and will use it as a training opportunity to improve our service delivery. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.